Ventiv Resource Library
Issue link: https://ventiv.uberflip.com/i/1082016
"Overall, Ventiv Claims is much more user-friendly than the earlier version, which was already easy to use," Mohler says. "The look and the feel of Ventiv Claims is more modern and current. It's easier to navigate. It's easier to get the information you need all in one place without having to switch over to separate reporting tools. I love that you can download anything to a spreadsheet, including search results. I also love the new notepad capabilities, with formatting capabilities like those in Microsoft Word. Plus, notepad has a more powerful search function. And I love how the adjusters have the ability to customize their own views; they can rearrange columns, which allows them to see only what's important to them." In addition to improving adjuster efficiency, Ventiv Claims provides value-added features for IPEP members. Says Mohler, "With Ventiv Claims, we provide our members powerful, easy-to-use dashboards. This allows members to analyze the information we provide them more effectively and then take the necessary actions to, for example, enhance their risk management profile. After upgrading to Ventiv Claims, we have even more members wanting access to our claims system, which is a wonderful thing for them and for IPEP." And finally, moving to Ventiv Claims has made life better for Mohler in her role as head of IPEP's claim organization. "The improved dashboarding is exciting," Mohler notes. "There are so many things I used to do manually when I needed to put reports together. Now, I can just add metrics I want to track to the dashboard and at a glance see the things I need to see, like reserves over $50,000 or where our pending claims stand. At a glance, I know exactly where everyone is at on any given day." VENTIV DIGITAL ENHANCES RISK MANAGEMENT AND CLAIMS Moving up to Ventiv Claims is yielding positive results for IPEP. Adding Ventiv Digital to its claims and risk management technology stack has amplified IPEP's return on investment. "The look and the feel of Ventiv Claims is more modern and current. It's easier to navigate. It's easier to get the information you need all in one place without having to switch over to separate reporting tools." LISA MOHLER, VICE PRESIDENT OF CLAIMS AND RISK MANAGEMENT 10 | 3SIXTY ° VENTIV TECHNOLOGY