Ventiv Technology

On the risk-management front, IPEP's two field risk managers use Ventiv Digital to record and share their recommendations with members. "Until we started using Ventiv Digital, our risk managers didn't have an efficient, streamlined way to record the results of their inspections and share recommendations with members. With Ventiv Digital, combined with the inspection form in Ventiv Claims, IPEP risk managers can easily capture their recommendations, which are recorded for underwriting and claims administration. However, Ventiv Claims also empowers our risk managers to give members a polished report with their recommendations so that members know exactly what's expected of them." When it comes to incident and claim reporting, Ventiv Digital empowers IPEP to get more and better data into the Ventiv Claims system. "Ventiv Digital has allowed us to populate fields in Ventiv Claims that we didn't always have the staffing resources to track down manually before. With Ventiv Digital, we're easily able to make certain fields mandatory—like employee's date of hire. From our members' point of view, they've been wanting online incident and claims reporting for quite some time. With Ventiv Digital, we've satisfied their needs and made data capture better for IPEP administration, too." TAKING IPEP TO THE NEXT LEVEL Overall, Mohler sees upgrading to Ventiv Claims and adding Ventiv Digital as significant developments for IPEP. "We think upgrading to Ventiv Claims is going to take IPEP to the next level, and that's how I presented it to the IPEP board to justify the investment. Upgrading allows us to be more efficient, which in turn gives the adjusters more time to have that hands-on interaction with our injured workers and to achieve an optimal outcome. Adding Ventiv Digital is also a major enhancement. It helps us bring more data into Ventiv Claims, which means we can provide better information to our members." u VENTIV TECHNOLOGY 3SIXTY ° | 11

• Cover