Ventiv Technology

37 ©2022 Redhand Advisors. All rights reserved. 37 ©2022 Redhand Advisors. All rights reserved. ebix.com EBIX Company Overview Ebix is a leading international supplier of on-demand infrastructure exchanges to the insurance, financial, and healthcare industries. In the Insurance sector, the Company's main focus is to develop and deploy a wide variety of insurance and reinsurance exchanges on an on-demand basis, while also, providing Software-as-a-Service ("SaaS") enterprise solutions in the area of CRM, front-end & back- end systems, outsourced administrative and risk compliance. RiskEnvision Product Information RiskEnvision is a web-based risk management solution designed to assist risk managers, claims administrators, and decision makers in recording, managing, and analyzing information about incidents or claims. RiskEnvision includes modules for workers compensation, GL, auto liability, professional liability (medical), product liability, property, and other lines of coverage. Service Methodology Ebix provides various levels of Services and Support in an effort to meet our client's critical demands. During the initial contract signing, the Technical Service and Support Agreement stipulates the type of support given to each Ebix customer. Each client has the option to choose standard support, which includes the hours of 8:00 am to 5:30 pm (EST), Mon through Fri. Advanced support which stipulates timeframes outside of standard business hours and 24/7 support for around the clock issue resolution. Implementation Methodology Ebix has an extensive history of large implementations with the reliability of strong post-implementation support. Ebix conducts broad, pre-implementation analysis to develop specific tasks oriented to understanding the client's overall business and technical practices. The major events of the implementation can be grouped into 7 phases that occur: 1) Project Planning, 2) Configuration, 3) Custom Development Services (when required), 4) System Validation, 5) Training, 6) Go Live, and 7) Post-Implementation Support. Technology Overview RiskEnvision 5 is a browser based application that can be accessed anywhere you have an internet connection. RiskEnvision is written in Java and HTML5, and uses either an Oracle or MS SQL database. It can be self-hosted or Ebix-hosted in a public or private cloud. It supports all lines of business and includes functionality that is a necessity to claims management professionals. Company Info Ownership Public Company Founded | 1992 Headquarters & Locations • Johns Creek, GA • London, England • New Delhi, India • Melbourne, Victoria, Australia Leadership • Robin Raina, CEO • Ash Sawhney, President NA Insurance Solutions • Steve Hamil, CFO Contac t Shayne Garner 801-208-5493 shayne.garner@ebix.com Employees | 45 Annual Revenues Top Industries • Education • Government • Insurance • Manufacturing • Utilities Produc t Of ferings • Benchmarking • Certificate of Insurance Mgmt • Claims Administration • Claims Mgmt • Data Analytics/ Predictive Modeling • EH&S • Exposure/Asset Mgmt • Healthcare Risk Mgmt • Litigation Mgmt • Location/Property Mgmt • OSHA Compliance • Policy/Program Mgmt • Risk Pool Administration • TCoR/Allocations • Underwriting Customer Experience Support Hours Monday to Friday 7AM-6PM (EST) Support Offered • Dedicated Account Representative • Email • Helpdesk • Screen "tips" • User Manuals • Video tutorials User Conference Annually Client Advisory Council Yes Product Release Schedule Annually Implementation Time 2-6 Months Product License Licensed by user and by modules Average Annual Fee $65,000 Customers Users Deployment • Private Cloud • SaaS • Public Cloud • Vendor Hosted • Hybrid • On-Premise Hosting • 3rd Party hosted • Client hosted • Vendor hosted Security Certifications • SSAE 16 - SOC 2 • ISO 27001 3rd Party Assessment May 2021 Data Encryption | Yes Browsers • Google Chrome • Microsoft Edge • Mozilla Firefox • Internet Explorer

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