Ventiv Technology

Customer Experience Support Hours Monday to Friday 8 AM to 9 PM (customer's time zone) Support Offered • Community Forums • Dedicated Account Representative • Email • Helpdesk • Knowledge base • Online help • User Manuals User Conference Annually Client Advisory Council Yes Product Release Schedule • 6-12 months major • 3-6 months minor Implementation Time 7-12 months Product License Concurrent user license Average Annual Fee Not disclosed Customers Users Deployment • Private Cloud • Public Cloud Hosting • 3rd Party hosted • Vendor hosted Security Certifications • SSAE 16 - SOC 2 • ISO 27001/27002 3rd Party Assessment March 2021 Data Encryption | Yes Browsers • Apple Safari • Google Chrome • Internet Explorer • Mozilla Firefox Company Overview Insurity is a leading provider of cloud-based core system solutions and data analytics for the world's largest insurers, brokers, and MGAs. Through its best-in-class digital platform and with unrivaled industry experience and thought leadership, Insurity is uniquely positioned to deliver exceptional value, empowering clients to focus on their core businesses, optimize their operations, and provide superior customer experiences. With users worldwide and more cloud-based deployments than any other core system provider in the insurtech space, Insurity is trusted by 15 of the top 25 P&C carriers in the US. ClaimsXPress Product Information ClaimsXPress' powerful platform and modern design enable more effective and efficient claims handling, all while assuring the delivery of consistent and exceptional customer service. ClaimsXPress' robust set of highly flexible features can be configured to meet your most demanding workflows and your customers' specific claims needs, resulting in a more simplified and streamlined claims experience. Insurity's staff of experienced consulting and industry experts, software developers, and project managers have created ClaimsXPress as an architecturally strong enterprise platform, designed for superior scalability, performance and reliability. Service Methodology To ensure continuity with the implementation process, the Solution Architect from the Insurity project team will continue to be our customer's primary technical point of contact for a period of 4 to 6 weeks after going live. During this period, the ClaimsXPress support team will be introduced to our customer and discuss our support services. Optional consulting services that can also be provided by Insurity include: • System administration services • Security configuration • Business rule configuration • Report analysis services • Workflow analysis services Implementation Methodology At the beginning of the project, Insurity will assign a Project Manager and a Solution Architect to our customer's implementation, and these two resources will remain on the project over the course of the implementation. The Project Manager and Solution Architect will work with Insurity's team of resources to ensure the project is a success. Insurity makes every reasonable effort to keep an implementation team together for the good of the project and continuity of relationships to achieve the best possible outcome. Company Info Ownership Privately held Founded | 1985 Headquarters & Locations • Hartford, CT • Milpitas, CA • Lakeland, FL • Austin, TX • Montreal, QC, Canada • London, United Kingdom Leadership • Chris Lafond, CEO • Jatin Atre, CMO • Craig Campestre, Sales • Ivan Latanision, Product Contac t Elizabeth Hutchinson elizabeth.hutchinson@insurity.com 928 304 7519 Employees | 1,10 0 Annual Revenues Top Industries • Insurance Produc t Of ferings • Benchmarking • Claims Administration • Claims Mgmt • Data Analytics/ Predictive Modeling • EH&S • Exposure/Asset Mgmt • GRC • Healthcare Risk Mgmt • Litigation Mgmt • Location/Property Mgmt • OSHA Compliance • Policy/Program Mgmt • Risk Pool Administration • TCoR/Allocations insurity.com Insurity 40 ©2022 Redhand Advisors. All rights reserved.

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