Ventiv Technology

Bundled RMIS Provider Update The bundled RMIS are only available, or bundled, to clients of the TPA, insurer, or broker—hence the name. These products tend to concentrate on the core, traditional functions of the RMIS: claims management, safety analysis, data analytics, loss analysis, and benchmarking. 66 ©2022 Redhand Advisors. All rights reserved. In the bundled RMIS space, there have been some focused improvements by a few vendors. Unfortunately, many of the providers have not kept pace with their peers of the general state of the RMIS industry. TPAs: Of all the segments in the Bundled industry, this one continues to have the most activity. As we said last year, we believe that the TPA space is the one that is most invested in providing a true value added RMIS capability to their client base. Gallagher Bassett has added significantly new functionality to their private labelled "hybrid" system, Luminos. Specific additions include: • Anonymous client portal • Ssfety/loss control module • Increased focus on core insurer business • Improved analytics with their "smart benchmarking" function They are also continuing to focus upon client service by adding more staff CorVel, another leader in TPA RMIS category, has also been busy improving their Care MC Edge system. CorVel is unique in the bundled RMIS space as their client- facing system is also their internal claims administration system. Some improvements: • Real time claims summaries showing risk levels of each claim • Auto adjudication of bills with no adjuster involvement • Improved graphics Constitution State Services, the TPA subsidiary of the Travelers, is now offering eCARMA to its client base. We expect that they will receive similar benefits as Travelers' insureds. We are confident that the TPA space will see more improvements in client- facing systems going forward. 98% 42% 32% 32% 27% 23% 21% 15% 14% 20% 14% 13% 7% C U R R E N T U S A G E C U R R E N T U S A G E C L A I M S M A N A G E M E N T I N C I D E N T E N T R Y / M G M T. INS. RENEWAL DATA COLLECTION B E N C H M A R K I N G L E G A L / M AT T E R M G M T. E H & S E X P O S U R E / A S S E T M G M T. P O L I C Y / P R O G R A M M G M T. G R C / E R M R M I S R E P O R T U S E R S U R V E Y R E S P O N S E S R M I S R E P O R T U S E R S U R V E Y R E S P O N S E S GALLAGHER BASSETT LUMINOS (105) T R AV E L E R S E C A R M A ( 5 4 ) S E D G W I C K V I A O N E ( 2 6 ) C O R V E L C A R E M C ( 2 4 ) ZURICH RISKINTELLIGENCE (16) T H E H A R T F O R D T R E O ( 1 2 ) ESIS GLOBAL RISKADVANTAGE (7) LIBERTY MUTUAL RISKTRAC (6) B R O A D S P I R E D M I T R I ( 5 ) C H U B B C L A I M V I E W ( 5 ) CONST. STATE ECARMA (5) H E L M S M A N ' S R I S K T R A C ( 4 ) ( # ) N U M B E R O F R E S P O N D E N T S I N PA R E N T H E S E S

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