Ventiv Technology

21 Customer Experience Support Hours Monday to Friday 7am to 8pm (CT) 24/7 Infrastructure/ application support Support Offered • Dedicated Account Representative • Email • Knowledge base • Online help • Screen "tips" • Video tutorials • Website User Conference Bi-Annually Client Advisory Council Yes Product Release Schedule Every 10 - 12 weeks Implementation Time 3 - 6 months Product License Subscription-based, licensed annually Average Annual Fee • $110,000 Customers Users Deployment • GovCloud • Public Cloud • SaaS Hosting 3rd Party hosted (AWS Virtual Private Cloud) Security Certifications • SSAE 18 SOC 1 Type II • SSAE 18 SOC2 Type II • NIST Data Encryption | Yes Browsers Browser agnostic 3rd Party Assessment December 2021 USER SURVEY RESULTS System Value 8.4 System Satisfaction 8.6 Customer Experience 8.8 Implementation Experience 8.4 origamirisk.com 21 ©2022 Redhand Advisors. All rights reserved. Understands Our Needs 8.6 Effectively Used 8.6 Ease of Adoption 8.0 aggregate filters) • File management and privacy settings • Insurance renewal/values collection management • International hosting What's Coming In 2022, Origami will continue to deliver solution enhancements specific to each market (RMIS, GRC, EHS, Healthcare, Insurance) that clients require to be successful in the application. Additionally, Origami's 2022 key platform initiatives include: • Enhancements to analytics and reporting data capabilities, workflow tools, user experience/interface, and document handling/workflows • New mobile offerings and capabilities • Industry-specific standard configurations • Increased partnerships to deliver advanced solutions • Expanded system documentation and knowledge resources for client users Service Methodology Origami aligns the optimal team with each client based on factors including experience, industry, and location. Origami strives for continuity—members of the team that implement a client's system also provide ongoing support. This ensures each client has a dedicated team who knows them and their business, how they use the system today, and understands their plans for tomorrow. It also eliminates the knowledge loss typically experienced during the handoff from implementation to ongoing support. Implementation Methodology While the exact implementation methodology Origami employs is largely dependent upon the size and complexity of the project, Origami's success is founded on an agile approach using iterative processes to configure the system to each clients' unique needs. Solutions are delivered in iterations allowing for rapid quality assurance and user acceptance testing. These contemporary tenants are the foundation of Origami's ability to deliver a better solution in a fraction of the time as its competitors. Technology Overview Origami Risk is deployed as a cloud-based, SaaS solution hosted by AWS within a Virtual Private Cloud. Origami Risk runs on Windows Server 2019 instances and uses the MS SQL Enterprise 2019 database. Origami Risk was built on the ASP.NET MVC framework and uses C#, HTML 5, JavaScript, CSS, and jQuery. Origami uses Microsoft Visual Studio for development.

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