Ventiv Technology

©2022 Redhand Advisors. All rights reserved. Company Overview APP Tech develops software for claims and risk management. Our initial focus on transportation led us to notice the claims systems we'd seen were ill-suited to the evolving requirements of the industry and risk management. So, we developed the first incident-based claims system, providing a complete, informative picture of organizational risk. Our system features logical screen arrangements; workflows; reminders for appointments, tasks, and due dates; reporting; and analytics. It tracks subrogation and recoveries, various parties to incidents (drivers, passengers, witnesses, etc.), types of injuries, claims for all major lines, vehicles, policies, and more. Cloud Claims Product Information Cloud Claims is a standalone, incident-based, claims-focused RMIS with a 100% success rate on implementations. It streamlines claims operations by tracking all activities, documents, and financials with clean screens and unlimited depth hierarchies. It contains everything from workflows and reminders to reporting and analytics. MIR Express manages MMSEA Section 111 mandatory insurer reporting (MIR) and electronic data interchange (EDI) required by the Centers for Medicare and Medicaid Services (CMS). It hides technical details and lets users focus on getting the accurate details to CMS on-time. It pre-validates reports, ensuring they're complete to minimize rejections that result in costly non-compliance penalties. Service Methodology APP Tech assigns a dedicated account manager to each client who can quickly connect clients to the correct resources within APP Tech by phone or email. We care about getting to know each client's specific needs and learning about their business. With nearly 20 years experience in the claims and risk management industry, we have specialized knowledge of a broad range of industries which helps us provide the excellent support we are known for. Implementation Methodology Every business is unique and we take the time to understand a client's priorities during implementation. We make sure we understand what's most important and create an implementation plan that assigns responsibilities and holds APP Tech accountable. Flexibility is key: experience has taught us that interesting challenges come up unexpectedly. We are quick to adjust and respond, always looking for the best solution. As a result, we are proud of our 100 percent implementation success rate. Technology Overview Cloud Claims and MIR Express are fully cloud-based solutions, hosted in Microsoft Azure. Our systems include real-time, Geo- redundant replication and backups with full disaster recovery capability. Each client's data is isolated from other clients in its own database. We have the ability to scale for any size customer. We undergo a SOC 2 audit and third-party penetration testing annually to verify the security, availability, and processing integrity of the system. Company Info Ownership Privately held Founded | 20 03 Headquarters & Locations • Norwalk, CT Leadership • Paul McLaughlin, President & CEO Contac t Hugh Stein 203-803-1539 hugh@apptechllc.com Employees | 10 Top Industries • Food & Beverage • Government • Insurance • Professional Services • Transportation Produc t Of ferings • Catastrophic Risk Mgmt • Claims Administration • Claims Mgmt • Data Analytics/ Predictive Modeling • Litigation Mgmt • Location/Property Mgmt • OSHA Compliance • Policy/Program Mgmt • Underwriting APP Tech apptechllc.com Customer Experience Support Hours M-F, 8AM-6PM (EST) Support Offered • Dedicated Account Representative • Email • Helpdesk • User Manuals • Website User Conference No Client Advisory Council No Product Release Schedule 4-6 releases per year Implementation Time 1-3 Months Product License Cloud Claims: per named user, transac- tion-based API license available, flat-fee for mobile first report MIR Express Average Annual Fee $30,000 Customers Users Deployment SaaS Hosting 3rd Party hosted (Microsoft Azure) Security Certifications SSAE 18 SOC2 Type I Data Encryption | Yes 3rd Party Assessment November 2021 Browsers • Google Chrome • Microsoft Edge • Mozilla Firefox • Apple Safari 35

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