Ventiv Resource Library
Issue link: https://ventiv.uberflip.com/i/1463932
54 54 ©2022 Redhand Advisors. All rights reserved. Company Info Ownership Privately held Founded | 2017 Headquarters & Locations • Santa Clara, California Leadership • Heather Wilson, CEO • Rick Rosenthal, CFO • Tyler Jones, CCMO • Tom Warden, CISO • Gabe Cossio, VP of Sales Contac t Tyler Jones 818-481-2555 tyler.j@claraanalytics.com Annual Revenues Not disclosed Top Industries • Business & Consumer Services • Finance & Insurance • Healthcare • Insurance Produc t Of ferings • Benchmarking • Claims Administration • Data Analytics/ Predictive Modeling/AI CLARA Analytics Company Overview Clara Analytics improves claims outcomes in commercial insurance with easy-to-use AI-based products. The company's product suite applies image recognition, natural language processing, and other AI-based techniques to unlock insights from medical notes, bills and other documents surrounding a claim. CLARA's predictive insight gives adjusters "AI superpowers" that help them reduce claim costs and optimize outcomes for the carrier, customer and claimant. CLARA's customers include companies from the top 25 global insurance carriers to large third-party administrators and self- insured organizations. CLARA Product Information CLARA Triage – Artificial intelligence (AI) insights for claims adjusters and risk managers that expedites simple claims, optimizes adjuster workloads and improves outcomes of Workers Compensation claims with daily alerts to prevent claims escalation. CLARA Litigation – AI insights to detect litigation risk, manage attorney performance, and resolve claims effectively. CLARA Treatment – AI insights for adjusters and risk managers to optimize your provider network and direct patients to the best medical providers to improve medical outcomes and mitigate unnecessary medical and indemnity costs. CLARA Optics – Automated claims-based medical record collation, summarization and alerts in searchable user interface with daily updates and report generation while the claim is active. CLARA MSP (Medicare Secondary Payer) – AI powered solution to generate CMS-approvable MSP compliance reports quickly. Implementation methodology Implementation of CLARA's product suite is divided into the following phases: Kickoff, Historic Data Ingestion, Model Training & Configuration, Daily File Ingestion Configuration, Training, and Ongoing Adoption Tracking & value Quantification. Each implementation begins with a kickoff call with the implementation team and key resources from the customer team. The purpose of the call is to review project goals, timelines, and data requirements. Based on the items discussed, CLARA will provide a detailed and customized project plan. Technology Overview CLARA's products leverage advanced AI, machine learning, and predictive technology to identify at-risk claims, giving claims representatives vital information about what will drive a claim's escalation, and provide tools such as action plans to intervene and reduce costs and get the claimant back to their everyday lives sooner. Customer Experience Support Hours Monday to Friday 7am to 7pm (PST) 24/7 emergency Support Offered • Dedicated Account Representative • Email • Knowledge base • User Manuals • Website User Conference No Client Advisory Council Yes Product Release Schedule N/A Implementation Time 60 to 70 days Product License Annual subscription Customers Users Deployment SaaS Hosting Vendor hosted Security Certifications SSAE 18 SOC2 Type II 3rd Party Assessment July 2021 Data Encryption | Yes Browsers • Google Chrome • Internet Explorer • Microsoft Edge claraanalytics.com