Ventiv Resource Library
Issue link: https://ventiv.uberflip.com/i/1463932
Company Info Ownership Private Equit y Backed - Bow River Capital Founded | 2010 Headquarters & Locations • Denver, CO Leadership • Jeremy Williams, CEO • Gary Stone, CFO • Katie Blatherwick, CTO • Chris Seeger, CRO Contac t Len Rodkey 941-500-9817 lrodkey@insurium.com Employees | 37 Annual Revenues Top Industries • Insurance Produc t Of ferings • Benchmarking • Claims Administration • Claims Mgmt • EH&S • Exposure/Asset Mgmt • Litigation Mgmt • Location/Property Mgmt • OSHA Compliance • Policy/Program Mgmt • Risk Pool Administration • TCoR/Allocations • Underwriting Insurium Company Overview Insurium is a unified solution providing a 360 degree view of the insurance process lifecycle. The Insurium platform is a market-leading cloud-based core insurance software suite built from the ground-up specifically for P&C insurers and claim administrators. Product Information Policy - A robust multi-state, multi-line underwriting and policy management system which centralizes the collection of information and enables the streamlined creation of quotes, endorsements, cancellations, audits, and renewals with integrated billing as part of the solution. Claims - A modern approach to the claims adjudication that is both intuitive and collaborative in nature. This comprehensive solution allows adjusters and claim management personnel to work efficiently from the first notice through to closure. Broker Portals - A browser-based website intended for agents/ producers/brokers which provides them with secure, self-service access to their quotes and submissions, policy information, first notice of loss, claim review, online bill pay and more. Insured Portal - A browser-based website intended for policyholders which provides them with secure, self-service access to policy information, first notice of loss, claim review, online bill pay and more. Loss Control - Enables loss control teams to better manage their safety programs. Includes support for managers to drill into safety data, provide real time feedback to customers, define safety programs and surveys, collect survey responses, and make recommendations for improvement. Service Methodology A separate Technical project team renders services for clients that require additional technical support to grow their business. New requests can be initiated through the normal channels of support and are then triaged to the Technical services team for preliminary analysis and review. Implementation Methodology The Implementation process is a 5 phased process that is comprised of discovery, configuration & design, execution, production and Hypercare as it transitions fully to standard support. Insurium will assign a Project Manager for the duration of the implementation. The Project Manager oversees the management of the project plan, resources and project strategy and will serve as primary contact for Client during the implementation phase. Technology Overview Since it's inception, Insurium's goal has been provide technological capabilities and purpose-built insurance solutions which enable small and mid-size insurers to operate efficiently and compete effectively. One of our core values which is deeply rooted in who we are is to "Be Disruptively Innovative" whereby we use technology to disrupt the standard and put our clients ahead of the pack. Customer Experience Support Hours Monday to Friday 7AM to 5PM (MST) Support Offered • Email • Helpdesk • Video tutorials • Web based seminars User Conference Annually Client Advisory Council Yes Product Release Schedule Every 2 weeks Implementation Time 3–6 months Product License Annual subscription Average Annual Fee $90,000 Customers Users Deployment On-premise Private Cloud Public Cloud SaaS Hosting Vendor Hosted Security Certifications SSAE 18 SOC 1 Type II 3rd Party Assessment April 2021 Data Encryption | Yes Browsers • Google Chrome • Internet Explorer • Microsoft Edge insurium.com 57 ©2022 Redhand Advisors. All rights reserved.