Ventiv Resource Library
Issue link: https://ventiv.uberflip.com/i/1463932
Customer Experience Support Hours Monday to Friday 8:30AM to 6PM (ET) Support Offered • Dedicated Account Representative • Email • Helpdesk • Knowledge base • User Manuals • Video tutorials • Website User Conference No Client Advisory Council Yes Product Implementation Time 4-6 weeks Product License Subscription Average Annual Fee $65,000 Deployment SaaS Hosting 3rd party hosted Data Encryption | Yes 3rd Party Assessment September 2021 Browsers Browser agnostic Service Methodology Our service methodology focuses on clear communication and individualized support, with each client assigned a specific account executive. Once onboarded, the account executives ensure clients fully understand how to navigate and manage their LineSlip dashboards, based on each client's requirements. We also offer our customers ongoing updates regarding software releases and recommendations for getting the most out of their LineSlip instance. Implementation Methodology LineSlip is dedicated to helping our customers stay empowered and effective, without complicating their existing workflows or diverting their existing resources. As such, our implementation methodology is turnkey. Instead of spending hours inputting their own data, our customers need only gather their documents—and our software and team do the rest. When the documents have been ingested and the customers' dashboards are ready for use, our client success team guides them through a series of onboarding meetings to ensure they're able to derive the maximum value from the platform. Technology Overview Lineslip is a SaaS data mining and visualization platform that collects and structures complex risk from source documents in a permission-based way. It does this by augmenting its staff of insurance experts with automation, natural language processing, and efficient technology process. LineSlip is based on the Microsoft Azure platform, and uses .Net , C#, ASP.NET, MS SQL Server, and Angular. 59 lineslipsolutions.com ©2022 Redhand Advisors. All rights reserved.