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2022 RMIS Report

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61 ©2022 Redhand Advisors. All rights reserved. Milliman Company Overview Founded in 1947, we are an independent risk management, benefits and technology firm with offices in major cities around the globe. Since our inception, objectivity and professional excellence have been our hallmarks. We are independently owned and managed by our principals, who are distinguished by their technical and business acumen, and by their achievements in their respective fields. Today, we are helping clients address some of the world's most profound social and business challenges, including a looming retirement crisis, an evolving healthcare landscape, the effects of climate change and a global pandemic, and an insurance industry burdened by low interest rates and daunting reporting requirements. Nodal ® Product Information Nodal is a predictive modeling and decision-support solution used for early claim intervention. It analyzes a wide range of claims data to predict claims that are high-risk so insurers and self-insurers can improve claim performance and reduce costs. Key features: Text mining: Maximize data value by extracting information from adjuster notes shortly after the claim is reported. Built-in expertise: Deep subject-matter experience with claims operations is designed into the model, providing accurate results without manual intervention. Rich visualization: Dynamic data visualization helps quickly identify the most important claims and enables effective communication among individuals and departments. Independent results: No outside service providers have a stake in the outputs, ensuring the objectivity you need to make effective decisions. Action output: Nodal shows you exactly which claims to focus on in a format which is intuitive enough for anyone to use. Continuous improvement: Performance reports enable you to analyze the effectiveness of the analyses and improve over time. Technology Overview Proprietary Text Mining: We capture unknown data elements from unstructured data with our proprietary text mining algorithm. Information not captured to date in claim system or has not reached structured data (e.g. medical treatments or claimant attorneys). Tailored: Our approach is customized to your data, your business operations, and your specific needs. Nodal is not a generic model applied to all clients. We construct models utilizing a client's own detailed claim, medical, and unstructured data while leveraging Nodal's database as support. End-to-End Solution: We assist clients from data to implementation. We assemble data from structured and unstructured sources, build predictive models using cutting-edge machine learning techniques, and implement with experienced claims consultants to ensure successful implementation. We strongly believe that this comprehensive approach maximizes client ROI. Customer Experience Support Hours Monday-Friday 9 AM-5 PM (CST) Support Offered • Dedicated Account Representative • Email • Helpdesk • Online help User Conference Quarterly Client Advisory Council N/A Product Release Schedule As needed Implementation Time 30-90 days Product License SaaS annual subscription Average Annual Fee $200,000 Customers Users Deployment SaaS Hosting 3rd party hosted 3rd Party Assessment March 2021 Data Encryption Optional Browsers Browser agnostic milliman.com Company Info Ownership Private Founded | 1947 Headquarters & Locations • Seattle, WA • Chicago, IL • Milwaukee, WI Leadership • Michael Paczolt, Principal & Consulting Actuary, FCAS, MAAA Contac t Trever Mertz, Director of Sales 262-796-3347 trever.mertz@milliman.com Annual Revenues Not disclosed Top Industries • Finance & Insurance • Healthcare • Manufacturing • Transportation • Utilities Produc t Of ferings • Benchmarking • Catastrophic Risk Mgmt • Claims Mgmt • Data Analytics/ Predictive Modeling • Exposure/Asset Mgmt • GRC • Healthcare Risk Mgmt • Litigation Mgmt • OSHA Compliance

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