Ventiv Resource Library
Issue link: https://ventiv.uberflip.com/i/1463932
Company Overview The Hartford is a leader in property and casualty insurance, group benefits and mutual funds. With more than 200 years of expertise, The Hartford is widely recognized for its service excellence, sustainability practices, trust and integrity. TREO Product Information TREO, a RMIS solution, was designed to simplify claims management by enabling the power of data and analytics; creating transparency, highlighting proof points and identifying the root causes of cost drivers. TREO facilitates the right balance of technology, people and time. The combined experience helps risk professionals focus their energy and resources on the right claim drivers to achieve a greater understanding of cause of loss and effectively manage the cost of risk. Service Methodology An Insured account is assigned a designated Service Account Executive or Claim Account Executive who will assist the Insured and Agent users on TREO. Implementation Methodology An Insured account is assigned a designated Service Account Executive or Claim Account Executive who will work with the Insured and Agent on the implementation of TREO. Technology Overview TREO is a custom built proprietary RMIS application. It is based on Java Web Framework and is hosted in a secure, scalable Java EE based Application Server. TREO can be accessed by authorized users only. IDE is Eclipse. It supports browsers such as Edge, Firefox, Chrome and Safari and is available on mobile devices. Customer Experience Support Hours Monday to Friday 7:30am to 8pm (EST) Support Offered • Dedicated Account Representative • Helpdesk • Knowledge base • Online help • Screen "tips" • User Manuals • Video tutorials • Website User Conference No Client Advisory Council No Product Release Schedule Bi-monthly Implementation Time 30 days Customers Users Deployment On-Premise Hosting Client hosted Security Certifications • SSAE 16 - SOC 2 • SSAE 16 - SOC 1 3rd Party Assessment June 2021 Data Encryption | No Browsers • Apple Safari • Google Chrome • Microsoft Edge The Hartford Company Info Ownership Public Company Founded | 1999 Headquarters & Locations • Hartford, CT • National and International presence Leadership • Christopher J. Swift, Chairman and CEO • Doug Elliot, President • Beth Costello, CFO Contac t Marie Norcia 860-547-5244 marie.norcia@thehartford.com Top Industries • Business & Consumer Services • Construction & Engineering • Finance & Insurance • Manufacturing • Professional Services Produc t Of ferings • Claims Mgmt • Data Analytics/ Predictive Modeling • EH&S • Exposure/Asset Mgmt • Litigation Mgmt • Location/Property Mgmt • OSHA Compliance • Policy/Program Mgmt thehartford.com 72 ©2022 Redhand Advisors. All rights reserved.