Ventiv Resource Library
Issue link: https://ventiv.uberflip.com/i/1463932
87 ©2022 Redhand Advisors. All rights reserved. Company Overview Over our 68 year history, ESIS has expanded our services to include a full range of workers compensation, professional liability, absence, property and cyber claim management in North America and around the globe. We are a technical claims organization committed to working in collaboration with our clients. Providing excellence in claim management, analytics, partnership services and loss control is our commitment to our clients. Through technology, we are paving the path for the future. Global Risk Advantage (GRA) Product Information GRA is a proprietary global risk management tool providing advanced analytical and reporting capabilities. Robust and fully customizable, GRA provides full configurability including user specific dashboards, alerts and scheduled reports. Combining easy access to claim and financial detail with robust predictive modeling and extensive client defined data capture - including exposure information - is key to the analytical prowess of GRA. Return to work, litigation management, medical management savings and OSHA are but a few of the available modules within GRA. What's New Combining easy access to claim and financial detail with robust predictive modeling and extensive client defined data capture - including exposure information - is key to the analytical prowess of GRA. Return to work, litigation management, medical management savings and OSHA are but a few of the available modules within GRA. Service Methodology Whether data is accessed via the web or through one of our many apps, security is paramount. GRA has earned a "Secure Site" certification from industry leader, Verisign. Implementation Methodology Each client has the benefit of tailored training with their Partnership Leader and our RMIS team. This includes system demos and the creation of a custom report library. Core to the on-boarding process are modules specific to client notes and diaries, client custom data fields, mobile apps, and report development. We recognize that training is never complete and offer an array of options for continuing to leverage the power of GRA. Technology Overview GRA is a proprietary system that runs on a secure internet connection (HTTPS) and requires a browser with 129-bit encryption capabilities. The application resides on a server behind our firewall. It is a three-tiered ASP.NET web appli- cation using IIS Web servers, SQL server and a Webfocus reporting engine. Customer Experience Support Hours Monday to Friday 7am to 7pm (EST) Support Offered • Knowledge base • User Manuals • Email • Dedicated Account Representative • Online help • Helpdesk • Screen "tips" • Video tutorials • Website User Conference Annually Client Advisory Council Yes Product Release Schedule Bi-monthly Implementation Time 1-2 days Customers Users Deployment Private Cloud Hosting Vendor hosted Security Certifications • SSAE 18 SOC 1 Type II • NIST 3rd Party Assessment September 2021 Data Encryption Yes Browsers Browser agnostic ESIS, Inc. Company Info Ownership Public, Chubb Founded | 1999 Headquarters & Locations • Philadelphia, PA • Phoenix, AZ • Tampa, FL • Atlanta, GA • Overland Park, KS Leadership • Leigh Anne Sherman, President • Vasantha Prammagnanam, CIO; • Annette Sanchez, SVP Sales Contac t Annette Sanchez 503-956-4761 annette.sanchez@esis.com RMIS Employees | 120 Top Industries • Construction & Engineering • Healthcare • Manufacturing • Professional Services • Transportation Produc t Of ferings • Benchmarking • Claims Management • Data Analytics/ Predictive Modeling • Litigation Management • Location/ Property Management • OSHA Compliance esis.com