Ventiv Technology

2022 RMIS Report

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PRODUCT SCORES 7.7 7.4 Claims Management Reporting 7.5 7.1 System Attributes System-wide Capabilities USER SURVEY RESULTS System Value 7.2 System Satisfaction 7.8 Customer Experience 7.7 Implementation Experience 6.5 Understands Our Needs 7.3 Effectively Used 7.3 Ease of Adoption 6.4 91 ©2022 Redhand Advisors. All rights reserved. Company Overview Sedgwick is a leading global provider of technology-enabled risk and benefits solutions. Our approach to delivering quality service in areas such as workers' compensation, liability, property, disability and absence management goes far beyond just managing claims—we aim to simplify the process and reduce complexity, making it easy and effective for everyone involved. viaOne ® Product Information Sedgwick's viaOne suite of tools provides clients with access to real-time information in our claims management system. Through a secure website, they can track and analyze claims, losses and absences, create homepages with graphical dashboards and key metrics, easily look up and view claims, run standard and ad hoc reports, generate powerful loss triangles to aid in program actuarial analysis, set their own system alerts and much more. Company Info Ownership Private Equit y The Carlyle Group Founded | 1969 Headquarters & Locations • Memphis, TN Leadership • David A. North, Executive Chairman Contac t Leah Cooper 423-893-5310 Leah.Cooper@sedgwickcms. com Top Industries • Healthcare • Manufacturing • Public Sector • Retail • Transportation Produc t Of ferings • Benchmarking • Claims Mgmt • Data Analytics/ Predictive Modeling • Litigation Mgmt • Location/Property Mgmt • OSHA Compliance Customer Experience Support Hours 24/7 Support Offered • Email • Helpdesk • Knowledge base • Online help • Phone • Screen "tips" or mouse overs • Video tutorials User Conference Yes Client Advisory Council No Product Initial Release | 2000 Current Release Weekly releases Implementation Time 3 months Deployment • Hosted • SaaS Hosting • Vendor hosted Sedgwick sedgwick.com

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