Ventiv Technology

30 ©2023 Redhand Advisors. All rights reserved. Customer Experience Support Hours Monday to Friday 8 AM to 9 PM (customer's time zone) Support Offered • Community forums • Dedicated account representative • Email • Helpdesk • Knowledge base • Online help • User manuals User Conference Annually Client Advisory Council Yes Product Release Schedule 2-3 per year Implementation Time 9 months Product License Concurrent user license Average Annual Fee Not disclosed Customers Users Deployment • Hybrid • Private cloud • Public cloud • SaaS • Vendor hosted Hosting • 3rd party hosted • Client hosted • Vendor hosted Security Certifications • HIPAA • SSAE 16 - SOC 2 3rd Party Assessment September 2022 Data Encryption | Yes Browsers • Apple Safari • Google Chrome • Microsoft Edge • Mozilla Firefox Company Overview Insurity is a leading provider of cloud-based core system solutions and data analytics for the world's largest insurers, brokers, and MGAs. Through its best-in-class digital platform and with unrivaled industry experience and thought leadership, Insurity is uniquely positioned to deliver exceptional value, empowering clients to focus on their core businesses, optimize their operations, and provide superior customer experiences. With users worldwide and more cloud-based deployments than any other core system provider in the insurtech space, Insurity is trusted by 15 of the top 25 P&C carriers and 7 of the top 10 MGAs in the US. Insurity ClaimsXPress Product Information Insurity ClaimsXPress is a pure browser-based system, built by experienced enterprise system architects with direct input from a knowledgeable group of seasoned insurance professionals. The system provides a complete set of out- of-the-box functionality enabling claims organizations to reduce expenses and increase productivity. ClaimsXPress also provides the flexibility companies need to configure the application to meet their unique business needs, as well as to easily connect and communicate with third-party systems and organizations. ClaimsXPress was built with Microsoft .NET technologies and is tightly integrated with Microsoft desktop tools such as MS Outlook Calendar, Word, and Excel. Service Methodology Our Help Desk uses a triage approach to quickly evaluate the nature of an inquiry and route it to the correct staff member, either within the Help Desk team or in the larger support organization. A resolution target date for each request is determined based on the severity and priority of the issue in accordance with mutually agreed-upon service standards. Implementation Methodology The suggested approach for most implementations is an Agile hybrid, which helps us be a partner while remaining accountable to honest and continuous dialogue. Most client-specific requirements are revealed up-front, but the configuration, testing and delivery is scheduled on an iterative basis. This allows both the client and Insurity to stay on track, control scope, and be accountable for deliverables. Technology Overview ClaimsXPress is a browser-based application developed using the Microsoft .NET 4.5 platform, Web Services, C#, AJAX, HTML5/CSS3, and SQL Server. It can be deployed in a number of ways, but the most common involves the following components: 1. IIS Server hosting the presentation and business layers, 2. SQL Server hosting the transactional database and business rules engine, 3. Reporting Server hosting reporting services and the Data Warehouse. Company Info Ownership Privately held Founded | 1985 Headquarters & Locations • Hartford, CT • Lakeland, FL • Naperville, IL • Austin, TX • Montreal, QC, Canada • London, United Kingdom Leadership • Chris Lafond, CEO • Jatin Atre, CMO • Craig Campestre, Sales • Ivan Latanision, Product Contac t Courtney Eaton 928 304 7519 courtney.eaton@insurity.com Employees | 1,50 0 Annual Revenues Top Industries • Finance & Insurance Produc t Of ferings • Benchmarking • Claims Administration • Claims Mgmt • Data Analytics/ Predictive Modeling • EH&S • Exposure/Asset Mgmt • GRC • Healthcare Risk Mgmt • Litigation Mgmt • Location/Property Mgmt • OSHA Compliance • Policy/Program Mgmt • Risk Pool Administration • TCoR/Allocations insurity.com Insurity NOT FOR DISTRIBUTION

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