Ventiv Technology

©2023 Redhand Advisors. All rights reserved. 59 Company Overview Constitution State Services is a third-party administrator for workers compensation claims, general liability claims, commercial auto claims and property claims. As a subsidiary of The Travelers Companies, Inc., we have provided claim management and risk control services for over 40 years. We collaborate closely with claim managers, risk managers, insurance buyers and brokers, to provide custom insights and recommendations that position them for success. Leveraging our national scale with technical expertise enables us to deliver superior results. e-CARMA ® Product Information CSS RMIS is a risk management information provider that combines quality service and a premier risk management tool, e-CARMA. Our customer-focused tools and services meet the evolving data and analytic needs of our customers. e-CARMA provides a highly customized and personalized user experience to manage data and conduct analysis of your risk portfolio. Claim, managed care, risk control, policy, customer- specific, billing and exposure information are integrated into e-CARMA in a highly secured and controlled environment that is re-certified annually. OSHA recordkeeping is integrated into e-CARMA with a full-service option. e-CARMA is designed with direct involvement of our customers which results in an intuitive, customer-centric experience. Service Methodology RMIS service begins with a dedicated RMIS consultant conducting an initial needs analysis and capabilities overview. e-CARMA training, data analysis, metric interpretation, and organization code support are just some of the RMIS services customers receive. Our RMIS service model resembles a collaborative partnership, where RMIS consultants, alongside our customers, work to generate efficiencies and customize solutions in a constantly evolving data-centric environment. Implementation Methodology Product implementation and training is completed in collaboration with the customer's schedule. Account setup is initiated on day 1. Full system implementation and initial training is typically completed within 15 days. Technology Overview We continue to offer improvements in both Data and Information services. Data improvements are highlighted by access to new sources, which is opening analytic avenues for e-CARMA, and the development of external APIs to expand our outgoing data offering. Information improvements (delivered via e-CARMA) provide expanded capabilities while still treating customers to customized and personalized information. A deeper leveraging of cloud-based technologies is modernizing our infrastructure, improving scalability and reducing development time for new capabilities. Company Info Ownership Public Company Parent Company Subsidiar y of The Traveler s Companies, Inc Founded | 1980 Headquarters & Locations • Hartford, CT • Irvine, CA • Los Angeles, CA • Walnut Creek, CA • Alpharetta, GA • Chicago, IL • St Paul, MN • Charlotte, NC • Philadelphia, PA • Dallas, TX • Houston, TX Leadership • John Gorecki Jr. President Contac t John Gorecki, Jr 860-277-0382 jgorecki @constitutionstateservices.com RMIS Employees | 118 Top Industries • Business & Consumer Services • Manufacturing • Retail • Transportation • Wholesale Produc t Of ferings • Benchmarking • Claims Mgmt • Data Analytics/ Predictive Modeling • EH&S • Exposure/Asset Mgmt • GRC • Healthcare Risk Mgmt • Litigation Mgmt • Location/Property Mgmt • OSHA Compliance • Policy/Program Mgmt • TCoR/Allocations Constitution State Services constitutionstateservices.com Customer Experience Support Hours Monday to Friday 7am to 8pm (EST) Support Offered • Dedicated account representative • Email • Helpdesk • Knowledge base • Online help • Screen "tips" • User manuals • Video tutorials • Website User Conference Bi-annually Client Advisory | Yes Technology Release Schedule Monthly Implementation Time 15 days Product License Subscription based Customers Users Deployment • On-Premise • Private cloud • Public cloud Hosting • 3rd party hosted (OSHA module) • Client hosted Security Certifications SSAE 18 SOC 2 Type II 3rd Party Assessment January 2023 Data Encryption | Yes Browsers Browser agnostic NOT FOR DISTRIBUTION

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