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2023 RMIS Report

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9 ©2023 Redhand Advisors. All rights reserved. 9 ©2023 Redhand Advisors. All rights reserved. Companies of all sizes are increasingly relying on technology such as software as a service (SaaS) application to improve their business processes. In fact, 80% of companies already use at least one SaaS solution, and it's predicted that, by 2025, 85% of total company software use will be SaaS. Risk management information systems (RMIS) are a part of that growth, as more and more companies turn to them to manage business risks across their organizations than ever before. And it's not just larger organizations that are utilizing a RMIS; many smaller businesses engage with similar RiskTech tools to manage risk. Our latest RMIS Report Survey found that organizations are relying on their RMIS more than ever before; however, the survey also found that businesses feel they are underutilizing their RiskTech tools, with 43% of them noting they rely too much on Excel. Over 50% of respondents reported that their organization's use of risk technology is only moderately effective or worse, and less than half said they utilize their RMIS well. The survey also revealed that companies aren't using their RMIS to its full capacity, because of issues such as cost, lack of resources, and lack of training or knowledge of the system. Unfortunately, the current risk environment is high for many businesses, thanks to cybersecurity concerns, the difficulty in hiring and retaining talent, the hardening insurance market, the threat of a recession and more. Despite these significant headwinds, business leaders seem to be optimistic about the future, with 83% of them focusing their business strategy on growth. This year's RMIS Report Survey illuminated several trends and hot topics that will lead to this growth, including the increased demand for data integration and use of RiskTech by companies of all sizes. The Increasing Demand for Data Analytics Collecting data is an important step in understanding your business risk, but that data is worthless if you can't analyze its meaning. The RMIS Report Survey asked companies how effective their use of data and analytics was to manage risk; less than half (46%) of respondents noted they're "very" or "extremely" effective with analytics. That percentage is quite low when compared to the responses to how effective companies feel with other system capabilities. There are many factors that contribute to this gap in effectiveness, including a lack of data quality, governance, and internal analytic expertise. Additionally, many organizations struggle to effectively integrate data analytics into their business processes, leading to suboptimal outcomes. On top of these internal challenges, there is also a significant gap in client satisfaction with vendor analytics capabilities. Our survey reports that analytics capabilities from RMIS vendors are not viewed favorably compared to other capabilities. Many risk managers report feeling frustrated by the limited capabilities and insights provided by their vendors, and some are actively seeking out new partners who can offer more advanced analytics solutions. To address these challenges, organizations need to invest in improving their data quality and governance, engaging skilled data analysts, and integrating data analytics into their business processes. And they will. Our survey found that many companies are looking to adopt big data analytics, artificial intelligence, and machine learning within the next three years, as shown by the chart on the next page. 1.7% 8.4% 41.1% 39.2% 9.6% How effective is your organization's risk technology? Not effective at all Slig htly effective Moderately effective Very effective Extremely effective NOT FOR DISTRIBUTION

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