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2023 RMIS Report

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87 ©2023 Redhand Advisors. All rights reserved. 87 Company Overview Gradient AI is a leading provider of proven artificial intelligence (AI) solutions for the insurance industry. Companies using its solutions improve loss ratios, reduce quote turnaround times, claim duration, and claim costs. Leveraging a vast database of millions of both policy and claim records, machine learning and natural language processing, Gradient AI's solutions drive better outcomes for underwriters and claim managers. Customers include some of the most recognized insurance carriers, MGAs, TPAs, risk pools, PEOs and large self-insureds across all major lines of insurance. By using Gradient AI's solutions, insurers of all types achieve a better return on risk. Gradient AI Product Information UNDERWRITING SOLUTIONS • Underwriting Risk Ranking • Underwriting Loss Projection • Workers' Comp-Specific Underwriting • Payroll Class Codes • Group Benefits Underwriting SAIL™ • PHQ Underwriting • Group Health Manual Rating • Group Health Renewal • Group Health Renewal and Claims Analytics Reporting • Group Health Underwriting Submission Portal CLAIMS SOLUTIONS • FNOL Claims Triage • Risk Ranking • Claim Development • Attorney Involvement • Litigation Probability • Total Incurred Prediction • Claim Duration • Complex Loss Analysis • Subrogation BUSINESS PROCESS SOLUTIONS • Automation Solutions • Claims Automation • Underwriting Automation • Intelligent Auditing • Workers' Comp-Specific Underwriting • Payroll Class Codes Technology Overview Gradient's software-as-a-service (SaaS) platform leverages machine learning and a vast dataset comprised of tens of millions of policies and claims records. It also incorporates numerous other features including economic, health, geographic and demographic information. Users can access advance analytics and dashboards to monitor key performance indicators to make faster and more informed business decisions to drive improved claims and underwriting outcomes. Customer Experience Support Hours 24/7 Support Offered • Dedicated account representative • Email • Phone User Conference N/A Client Advisory Council N/A Product Release Schedule SaaS Implementation Time 45-120 days Product License Annual license Customers Users Deployment SaaS Hosting Vendor hosted Security Certifications SOC 2 3rd Party Assessment Not disclosed Data Encryption | Yes Browsers • Apple Safari • Google Chrome • Internet Explorer • Microsoft Edge gradientai.com Company Info Ownership Private equit y backed Founded | 2012 Headquarters & Locations • Boston, MA Leadership • Stan Smith, Founder and CEO • Jeff Snider, General Manager • Heeren Pathak, CTO • Anthony Tuffile, CRO Contac t Stan Smith 888-958-5846 stan.smith@gradientai.com Employees | 10 0 -20 0 Annual Revenues Top Industries • Finance & Insurance • Government • Healthcare • Insurance Produc t Of ferings • Data Analytics/ Predictive Modeling Gradient AI NOT FOR DISTRIBUTION

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