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2023 RMIS Report

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77 ©2023 Redhand Advisors. All rights reserved. • Improved software platforms and coding bases. Software services are improving overall, and code can often be developed more quickly than in the past, which helps drive down costs and improve RMIS functionality for all users on the system. • Reduced implementation time. Some vendors have pre-configured their RMIS to help new clients implement more quickly and get their legacy data incorporated without requiring full customization. Overcoming the "fear factor" with RMIS benefits Some SMBs may be held back based on a "fear factor" that implementing a RMIS will overwhelm a department-of-one risk manager, often typical to SMBs. Although the benefits outweigh the risks, many small-business risk managers rely heavily on Excel which has significant risk and can be quite time-consuming. Yet, the benefits of SMBs engaging a RMIS are great: • A RMIS is versatile — it can help with a variety of tasks from claims management to insurance verification. Organizations can implement more capabilities of their RMIS as they become proficient with the system. • New uses are being continually developed. RMIS systems are developing new features and capabilities to help organizations manage risk. • The speed, accuracy and cost of policy renewals improves when RMIS is utilized to manage insurance renewal process and policy/program management. • Numerous benchmarking, legal, environmental, health and safety and other enterprise management tasks can be supported within the RMIS. • The digital information flow that a RMIS creates across an organization is a benefit for organizations of all size, it can break down the silos that may exist and get the teams to the goal of managing risk better and more efficiently. Getting more from your new RMIS For SMBs implementing a RMIS, getting the best value out of the investment in cost and time is imperative to demonstrating ROI. Here are a few tried and true ways to squeeze out added value from your RMIS: • Take time to improve your processes rather than simply replicating legacy practices in your RMIS. There's little sense in automating inefficiency — use the RMIS to eliminate it instead. • Resist the urge to use your RMIS as a Band-Aid solution. Once you invest, have as much of the technology in place to augment your risk- management team's efforts rather than create more work. • Modern RMIS can bring all your data together, but you need to leverage it to the greatest extent, using dashboards, proper analysis tools and correct distribution to the stakeholders and decision-makers who need that information. The RMIS can be a well-oiled machine if understood, implemented and utilized properly. NOT FOR DISTRIBUTION

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