Ventiv Technology

Please contact Ross Ellner on + 44 0 20 7623 5500 or ross.ellner@aon.co.uk for more information riskconsole is helping to positively impact daa's total cost of risk: "When you're self-insured, you're much more conscious that 'this is my money.' it feels more personal, so you become more focused. that's a big factor in motivating us to try to settle claims in a very proactive and cost-efficient way. for us, riskconsole is key to being more proactive with our loss adjustors." that the trolleys were being loaded on to, it would help alleviate all the pushing and pulling and therefore reduce the number of injuries. is enabled us to deal with the underlying issues before they led to multiple claims." [ analyzing underlying dynamics ] RiskConsole has not only highlighted emerging trends, but also has enabled Ferguson and her team to understand the underlying dynamics more clearly and therefore make better decisions. Factors under review include analysis of time to settle, efficiency and effective use of loss adjusters and legal professionals. RiskConsole is starting to help DAA have a positive impact on its total cost of risk, and, ultimately, return on investment in the system. "When you have ground-up insurance, it is the insurer that does the negotiations and settlements for you, so operations might miss some actions that they could be more proactive about," Ferguson observes. "When you're self-insured, you're much more conscious that 'this is my money.' It feels more personal, so you become more focused. at's a big factor in motivating us to try to settle claims in a very proactive and cost-efficient way. For us, RiskConsole is key to being more proactive with our loss adjustors." In the future, DAA looks forward to making the most of RiskConsole with regard to best practices and how other companies in similar industries handle various business challenges. Coming from a financial background, Ferguson sees value in being able to focus on costs by, for instance, stripping down and identifying separately third-party plaintiff costs and how much DAA pays in medical fees and other categories. Enabling further analysis of data is also an important area that Ferguson and her team would like to develop. "It gives us greater visibility into those developing trends where we might have exposure," Ferguson concludes. "Trend analysis will be very valuable over time, and we are only now beginning to focus on it." susan ferguson manager, insurance services dublin airport authority

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