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Urban Schools Insurance Consortium: Aiming to Improve Its Risk Profile Using iVOS Event Management

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"With iVOS business rules, we added unique logic to automatically assign a rating code— from 1 to 5—to each event based on severity, with 1 being a minor event and 5 a major one. Schools can configure iVOS rules to send automated e-mail alerts and meet their unique process requirements," said Boiteau. "For example, our Superintendent team is automatically notified of severe injuries." "Recently, our school board developed a comprehensive health and safety program— one key element is timely reporting of injuries, but the program also includes safety practices and facility inspections," said Breit. "iVOS helps in several ways. First, it speeds up the injury-reporting process to comply with mandated timeframes. It also notifies occupational health and safety officers of environmental hazards, so they can promptly investigate and address concerns. The result is we've improved our rating with the WCB, which has saved us significant costs." future innOvAtiOns "As USIC members utilize iVOS, they see the tremendous opportunities that exist," said Groves. "Over the next year, we anticipate school boards will come up with new ways to leverage iVOS. This speaks to the power of the system. It's highly flexible and adaptable, enabling members to come up with new strategies. In the end, we all benefit from these innovative approaches." "Once we've achieved a consistent level of reporting and a sizeable amount of data, we'll be able to assess our risk profile and implement initiatives to improve safety for children and staff by enabling members to identify and address risks before serious accidents occur," said Groves. "That's the primary driver behind our decision to implement iVOS. In addition, we hope to reduce losses and premiums." "USIC currently experiences about 40,000 events a year," said Hamel. "As we move into the future, we'll have in-depth information to illustrate how risk management is positively impacting liability and property claims, as well as total costs of risk. Ultimately, this will assist in securing optimal coverage and pricing. Finally, although event information is not being shared among members, common risk management practices may be established, bringing more consistency and cohesiveness to USIC." Scott Hinz on 1 925 242 7462 or email scott.hinz@aon.com for more information RoB GRoves, DiReCtoR of finanCe anD Business seRviCes at CalGaRy CatholiC sChools, keRRie BReit, supeRvisoR, Business seRviCes, at CalGaRy CatholiC, GeRRy Boiteau, manaGeR, Business seRviCes at CalGaRy CatholiC, anD noRa mouGhalian, senioR manaGeR, Risk anD insuRanCe manaGement, With CalGaRy BoaRD of eDuCation 5,000 event reports 10% are reportable items ivOs suCCessful implementAtiOn

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