3 6 | 360º Aon eSolutions
aon esolutIons contInuallY strIVes to
delIVer on Its clIent promIse—to dIscoVer customer
needs, deVelop a solutIon plan and, ultImatelY, delIVer
Its adVanced technologY wIth optImal Value, serVIce
and clIent satIsfactIon.
≥
wIth these goals In mInd,
aon esolutIons' proJect management offIce (pmo) has
deVeloped a proVen proJect management methodologY,
qualItY assurance guIdelInes and performance
measures that all strIVe to ensure superIor delIVerY
of solutIons—on tIme and wIthIn Budget.
≥
manY
other sYstem Vendors experIence a hIgh rate
of proJect faIlure—eIther due to poor
plannIng, unforeseen Issues or communIcatIon
Breakdowns. In thIs artIcle, we InterVIewed leslIe
sargent, dIrector of proJect management, and kaY
hungate, program manager of professIonal serVIces,
aBout aon's 360° reVIew process: how It helps to
eValuate the performance of teams and ensure
consIstent serVIce excellence across all proJects.
360°
