Ventiv Technology

360º | Aon eSolutions 1 AoN 360º PriNt EDitioN iS DiStriBUtED DirECtly to CliENtS AND ProSPECtivE CliENtS worlDwiDE; All CASE StUDiES ArE AvAilABlE oNliNE At www.AoN360.CoM Stephen Rhee Chief Operating Officer Aon eSolutions As you'll see in the article beginning on page 4, this year marks Aon's 40th anniversary as a provider of risk and insurance technology. "Looking Back, Growing Forward" is the headline for the anniversary story, but it refers equally well to the Aon eSolutions mindset as we look to the next 40 years. What that means for our clients is that in our work for you, we draw on Aon's rich history as a leader in the field of risk and insurance technology as well as our commitment to ongoing development of technology solutions for your emerging and future needs. Nothing better illustrates the uniqueness of Aon's longevity in and commitment to the markets we serve than the new Aon eSolutions Client Promise, which is being introduced now and is discussed in detail beginning on page 20. Our Client Promise unifies all of our operational teams under a shared methodology that ensures we not only deliver to clients the benefits of our experience, but also that we maintain a clear focus on developing the products, services and client support you will need in the future. In other words, looking back as we grow forward. The "discover, develop, deliver, review" methodology at the heart of the Client Promise, although being formally introduced this year, has in fact been integral to our operations for quite some time. The article on page 34 about the 360° Review process, deployed by our Professional Services group, is a great example of the Client Promise in action. The four case studies in this issue also illustrate our client focus and commitment to helping you meet your most pressing business needs. This issue of Aon 360° underscores our solid foundations while illuminating our future course. We look forward to a bright future together with you, our clients.

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