2 2 | 360º Aon eSolutions
| 1 | Negotiations and Contracts
| 2 |
implementations and data Services
| 3 |
the Client experience
| 4 |
Application delivery and
System performance
| 5 |
product development and
release Management
The Client Promise has been designed to give clients a complete and
total view of how Aon eSolutions identifies their needs, devises a plan
to meet those needs, puts our technology solutions in their hands
and evaluates what we're doing well and where we can improve.
Clients will experience the Client Promise in these top-level stages
of their engagement with Aon eSolutions.
as the rest of this article will detail, each top-level stage has within it numerous functions and client
interactions focused on specific tasks and goals. moreover, the client promise is a cyclical process in
which the last three of the five stages repeat on a yearly basis (with each client's "year" starting at a
different point in the calendar year).
| 1 |
