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Aon eSolutions 360° Q3-Q4 2012

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1 4 | 360º Aon eSolutions RIScloud: A RECAP Launched in the fall of 2011, RIScloud is the technology infrastructure that Aon eSolutions uses to deliver hosted business solutions to the risk, insurance and safety management community. Aon eSolutions is the original cloud provider to the risk, insurance and safety community. We originally took our hosted-solutions clients online in 2001 before the cloud was called the cloud. Recently, the cloud has become the dominant method of delivering business solutions and is likely to remain so for the foreseeable future. Our strategic focus around product and service leadership has led us to our next- generation cloud solution. We believe this platform demonstrates what makes Aon eSolutions unique and why RIScloud is the smartest choice for the risk, insurance and safety community. Here's why: RIScloud IS DESIGNED FOR YOUR BUSINESS NEEDS Organizations like yours increasingly rely on hosted business solutions for their specialized business needs, including risk, insurance and safety management. With RIScloud, we are focused only on the risk, insurance and safety community's technology application needs. RIScloud GUARANTEES SECURITY AND PERFORMANCE Of all the cloud-computing options available to your organization, RIScloud best mitigates the risks inherent in hosting, storing and transmitting sensitive, highly regulated data. RIScloud OPTIMIZES APPLICATION PERFORMANCE We guarantee the highest levels of application performance. RIScloud is a single, end-to-end system that we fully manage, which means we can guarantee the service levels you expect. RIScloud delivers on the performance indicators that mean the most to you, including save times, search times and other key indicators. RIScloud MEANS SINGLE-SOURCE ACCOUNTABILITY On RIScloud, you always know the physical location of your data, which is crucial to mitigating exposures around security, privacy and compliance as well as service levels. RIScloud IS RUN BY PEOPLE LIKE YOU RIScloud is about more than just the technology; RIScloud was designed and built by people like you—risk, insurance and safety professionals. THE VIEW FROM 35,000 FEET: CLOUD COMPUTING FOR RISK, INSURANCE AND SAFETY MANAGEMENT In our personal lives, most of us are using any number of cloud computing services for things like storing and sharing our family photographs, our music files and even our tax returns. The concept behind cloud computing for the business world is similar to that in the consumer world, but there are important differences to bear in mind. When it comes to risk, insurance and safety management, what does it take to guarantee a successful cloud implementation or maintenance of an existing cloud service? The answer lies in understanding the requirements of managing business applications and sensitive data in the regulated risk and insurance environments. Defined broadly, cloud computing refers to access to computing resources that are typically owned and operated by a third-party provider on a consolidated basis in one, or usually more, data center locations. Cloud computing delivers numerous benefits, including: » Rapid implementation of specialized business applications (like RMIS, claims administration and safety management systems) » Financial returns, including cost savings, improved resource management and predictable future cost outlays » Enhanced accessibility and productivity » Improved security and controls Organizations contemplating a move to cloud computing or evaluating their current cloud provider should pay careful attention to the risks that are inherent in any third-party hosting solution. As you move from self-hosting and self- managing of data to third-party hosted solutions, the level of risk inevitably grows. Traditionally, organizations moved only non-core information—that is, non- personal identifiable informational data (PII)—to the cloud. Over time, however, concerns around security, performance and service levels were mitigated as private cloud providers improved their performance. As a result, organizations began moving their core and PII information to cloud forerunners, known as application service providers (ASP) and software as a service (SaaS) solutions. In recent years, the ASP and SaaS models evolved into cloud computing. In the rush to embrace the cloud, companies often neglected to distinguish between private and public clouds. The elevated risks in moving core and PII information to WHEN IT COMES TO RISK, INSURANCE AND SAFETY MANAGEMENT, WHAT DOES IT TAKE TO GUARANTEE A SUCCESSFUL CLOUD IMPLEMENTATION OR MAINTENANCE OF AN EXISTING CLOUD SERVICE? THE ANSWER LIES IN UNDERSTANDING THE REQUIREMENTS OF MANAGING BUSINESS APPLICATIONS AND SENSITIVE DATA IN THE REGULATED RISK AND INSURANCE ENVIRONMENTS.

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