Ventiv Resource Library
Issue link: https://ventiv.uberflip.com/i/273346
u ≥ client focus MARRIOTT AND AON: A GOAL-ORIENTED PARTNERSHIP Moving to online incident reporting saves Marriott money and improves service Marriott Claim Services is driven by a company-wide culture of continuous improvement and a people-centric philosophy. As a self-insured, self-administered organization covering more than 100,000 employees at 700 U.S. locations, Marriott has generated significant results in its 11 years as an iVOS user. 4 UNIVERSITY OF COLORADO SAYS FAREWELL TO ON-PREMISES HOSTING Moving iVOS claims administration to RIScloud yields numerous benefits The University realized that Aon had the resources, the expertise and the right offerings to host its iVOS system more efficiently and more cost-effectively than they could. Making smart outsourcing choices is one way that University Risk Management carves out more time to focus on the vital task of claims administration. 8 BON SECOURS: BETTER DATA MANAGEMENT THROUGH AUTOMATION Baltimore-based health system streamlines professional liability coverage It had become unwieldy to manage physician data in Excel spreadsheets, so when Bon Secours entered the market for a new RMIS, building a custom physician management module was a top priority. Because RiskConsole is a true database-driven RMIS, it was uniquely capable of taking in all the information Bon Secours needed to manage. 22 THINKING GLOBALLY & ACTING LOCALLY AT UNITED TECHNOLOGIES Automating invoicing and payment processes associated with program allocations UTC's corporate Risk Management team focuses on the risk and insurance needs of UTC business entities in some 71 countries. In keeping with its customer-first philosophy and commitment to continuous improvements to business processes, UTC Risk Management developed an automated invoicing and payment tool in collaboration with the New York City office of Aon Risk Solutions and Aon eSolutions. 18