Ventiv Resource Library
Issue link: https://ventiv.uberflip.com/i/273367
New clients, as well as existing clients who want to enhance solutions or develop a custom module, can benefit from Aon's mature approach, which include five key components: MEASURE & MONITOR AON ESOLUTIONS RECOGNIZES IT CANNOT IMPROVE FACTORS THAT IT DOES NOT MEASURE. AS A RESULT, IT MONITORS KEY INDICATORS OF SUCCESS. "UNLIKE OTHER VENDORS, WE KNOW THE 'PROJECT HEALTH' OF OUR ENTIRE PORTFOLIO. CURRENTLY, 97% OF OUR PROJECTS ARE CONTROLLED IN TERMS OF SCOPE, BUDGET AND TIMEFRAME. WE ALSO ESTABLISHED CRITERIA TO AUDIT THE PERFORMANCE OF OUR PROJECT MANAGERS, PROVIDE CLIENTS WITH DASHBOARDS TO GIVE THEM QUICK PROJECT SNAPSHOTS AND DESIGNED A 360-REVIEW PROCESS TO ENSURE CLIENT SATISFACTION AND ONGOING IMPROVEMENTS," SAID SARGENT. A PROVEN METHODOLOGY PROJECT MANAGERS EMBRACE THE PROVEN ESOLUTIONS PROJECT MANAGEMENT METHODOLOGY OR ESPM, WHICH DIVIDES PROJECTS INTO PHASES, WITH EACH PHASE OUTLINING SPECIFIC ACTIVITIES AND DELIVERABLES. IT'S BASED ON PROJECT MANAGEMENT INSTITUTE'S (PMI'S) PROJECT MANAGEMENT BODY OF KNOWLEDGE (PMBOK). EXPERTISE & TRAINING "WE ENSURE OUR PROJECT MANAGERS HAVE THE EXPERTISE TO HELP CLIENTS SUCCEED. IN FACT, OUR GOAL IS TO HAVE 100% OF OUR PROJECT MANAGERS PMI CERTIFIED. WE ALSO PROVIDE STAFF WITH GUIDEBOOKS AND TRAINING TO CONTINUALLY BUILD THEIR SKILLS. FOR EXAMPLE, WE RECENTLY OFFERED WORKSHOPS ON COMMUNICATION AND MANAGING PROJECT SCOPE," SAID SARGENT. COMMUNICATION "BY DESIGNING STRONG COMMUNICATION STANDARDS, WE AVOID MISUNDERSTANDINGS. DURING OUR CLIENT KICKOFF, WE OUTLINE A CLEAR AND ONGOING COMMUNICATION PLAN, WHICH INCLUDES FREQUENT PROJECT STATUS UPDATES. THIS TAKES UNCERTAINTY OUT OF THE PICTURE AND ENSURES ALL PROJECT STAKEHOLDERS ARE ON THE SAME PAGE," SAID SARGENT. PROJECT PORTFOLIO ANALYSIS "OUR PMO CONTINUALLY WORKS TO IMPROVE OVERSIGHT. WE ANALYZE PROJECTS TO IDENTIFY AREAS THAT OVERLAP AND AFFECT MANY CLIENTS. IN THIS WAY, WE CAN PRIORITIZE AND STRATEGIZE TO ADDRESS ISSUES WITH THE GREATEST IMPACT AND VALUE," ADDED SARGENT. THE FIVE PILLARS OF PROJECT SUCCESS | 1 | | 2 | | 3 | | 4 | | 5 | Reap the Rewards A new IT project is a huge investment. Many things can go wrong if proper planning does not take place, and simply trying to manage issues as they come up leads to hit-or-miss results. As a mature vendor, Aon eSolutions has developed a disciplined approach that identifies risks and potential pitfalls upfront and draws on proven practices to address them proactively. All of this ensures the greatest likelihood of success in achieving a client's business objectives and a return on investment. 360º | Aon eSolutions 3 3 TO ENSURE PROJECT SUCCESS, WE ESTABLISHED PRACTICES TO MANAGE: » COMMUNICATION » RISKS & ISSUES » BUDGET » HUMAN RESOURCES » CHANGES IN SCOPE » QUALITY » LESSONS LEARNED FOR CONTINUAL IMPROVEMENT OurClients'Project Success Stories… Clients have enjoyed tremendous success with the eSPM Methodology and in working with our project managers. Visit the "Aon eSPM Files" (www.aon-esolutions.com/espm) to get first-hand accounts of their experiences…