Ventiv Resource Library
Issue link: https://ventiv.uberflip.com/i/273382
Questions to ask • Have administrative costs been reduced due to increased efficiencies in data collection, customized reporting fields, better workflow, better quality information, reduced manual data consolidation and/or data re-keying, and/or automated incident reporting? • Would more complete, reliable and detailed information on incidents and claims lead to a reduction in the frequency or severity of claims? • Does the RMIS help streamline various internal systems? • What is the decrease in administrative costs associated with an automated renewal process? • Is there a reduction or elimination in fees associated with reporting incidents to third-party administrators if using an incident reporting solution in the RMIS? Does it eliminate the "report only" fee from third-party administrators? This level of evaluation can require a detailed investigation into existing processes and future solutions and an overall understanding of how risk impacts an organization. However, it is possible to quickly assess ROI by focusing on key elements of change and how they will affect the organization. Illustrating ROI Scenario One An organization using a RMIS reduced its data collection process from two months to two weeks. With increased quality and shorter collection time, the RMIS allowed the business to spend more time analyzing data so it can determine the optimal risk retention/ transfer split and obtain the best rates based on the underwriters' confidence that its risk information is truly representative of the program. Scenario Two An organization had previously spent three weeks consolidating and validating its risk registers from individual divisions. The organization now uses an enterprise risk register solution to accomplish the same task in a matter of hours. Many systems used for managing all aspects of risk can be significantly streamlined by implementing a single RMIS to cover all requirements, saving both time and money. In most large organizations, complex solutions must be internally sold through multiple levels before approval is granted. The process usually begins with the end user, who acts as the project manager and champions the internal need for the project. ROI is the most significant validation of need in most organizations. By using an effective ROI model during the sales process, the organization can provide everything needed to get through the approval process. ROI calculations can be sophisticated and compelling enough to accurately illustrate the value of the risk technology system at the time of purchase and at any time in the future to justify the solution's impact. Global Risk Technology Survey 2012 Aon Risk Solutions | Aon eSolutions 31