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Aon Global Risk Technology Survey 2012

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Aon Insights The scope and breadth of available data have grown considerably in recent years due to a persistently volatile economy and continually changing risk proļ¬les. The complexity of data reporting has correspondingly increased, as has the need to analyze information from varying perspectives to produce business analytics that can guide decision making. Organizations are using policy information and losses to rate their insurers to better negotiate renewal conditions and terms. Such organizations are also using it to manage litigation, analyze settlement fees and defense costs and to rate and manage defense counsel performance. Even the manner in which events are addressed has changed. Organizations now control and examine incidents much more closely as they shift to managing a higher percentage of incidents in-house, only using third-party administrators when an event has truly become a claim. Since there is no standard coding in the industry as far as how data is managed, there are still issues associated with examining data at the transactional level, as this is dependent on the source's ability to provide such detail. There are also no standard accounting practices in the various systems and no real benchmarking or central repository of corporate information for peer review. Interestingly, of the 89 percent of respondents who stated that they use some form of risk technology to collate, store and manage their risk, insurance and claim-related data, 39.3 percent of that group use an externally provided solution developed by a risk technology specialist. Clearly, the need for more standardization, the ability to analyze data and generate business intelligence, and the growing trend to embed risk technology tools in the risk management process are leading more and more organizations to a RMIS as a means of reaching these goals. Aon eSolutions is proud to be a part of this global movement. We once again want to thank all of those who contributed to the 2012 Aon Global Risk Technology Survey. Risk Technology Embedded into Risk Management % 15.3 38.3 13.9 30.5 Strongly Agree Agree Neither Agree nor Disagree Disagree 2.0 Strongly Disagree Global Risk Technology Survey 2012 Aon Risk Solutions | Aon eSolutions 41

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