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Time taken and quality of renewal submission Inadequate global visibility on premium expenditure and policy cover No oversight on assets or their risk profile for renewal & loss control focus Poor loss ratios, rising premiums and few insights into root causes of loss Few process controls on claims reporting to insurers Data chaos, resulting in lack of transparency, few insights and limited business continuity Very inefficient processes causing RM team issues Poor cash flow and large provisions around losses No control of below deductible costs Unable to easily answer business unit questions on allocated premiums Rising incident rates Risk register spreadsheets are hard to consolidate, limiting rollout of ERM Corporate governance, audit and regulatory compliance needs attention Insurance Management Exposure Management Event Management Financial Management Safety Management Enterprise Risk Management COMMON CHALLENGES RESPONSIBILITY AREAS 3

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