Ventiv Technology

2 4 | 360º Aon eSolutions Technology has allowed the world to move with lightning speed. A few decades ago, the retail space was cash based, but now the industry's technology has had to rapidly adapt to the shift from paper checks to credit cards to the use of point-of-sale tablets. The ability to quickly adjust to changing trends is integral to positioning any company in the best place to assess and adapt to opportunities as they happen. The risk and insurance world is no different. Take the example of claims administration. On the one hand, the basic steps of adjudicating a claim have not changed very much in the last 20 years; adjusters still interview claimants and others, perform discovery, determine liability and settle claims. Today, however, insurers and claims organizations need to be able to quickly make changes to their business processes or rules and have those changes quickly reflected in and supported by their claims, risk and safety systems. A big part of producing risk management information software that provides flexibility and staying power is setting up the right technology infrastructure. Systems used to be built specifically to certain technologies and paradigms. The problem was that when major shifts occurred, like the explosion of the Internet, many of these old, rigid, locked-down systems became obsolete. Instead of building hardened, unchanging systems, the paradigm shifted to one of building software systems that accommodate rapidly changing standards. Today's good software systems are built assuming that things will change and that those changes can and should be incorporated and exploited. For instance, we've all seen the shift from desktop computers to tablet devices, but the velocity of that shift has surprised most of us. With the proper technology infrastructure and design principles, a major shift like that should not render a software solution obsolete; instead, such shifts should be easily embraced and leveraged for the purpose of solving new business problems. Today, building software that accommodates change is much easier than it was in the late 1990s and early 2000s. The Internet has given software developers unbelievable access to the latest and greatest tools, design patterns and software experts. Whereas our expertise used to be limited to team capabilities, today the latest capabilities and tools are readily accessible. What is available to developers has vastly changed, and for the better. THE IMPORTANCE OF BEING CURRENT Why technology infrastructures matter 01001000 00101010 01001001 00101010 01001000 00101010 01001001 00101010 CHANGE IS GOOD! COMING THIS SUMMER FROM AON eSOLUTIONS... RISKCONSOLE UX, A GIANT EVOLUTIONARY LEAP FORWARD IN RISK MANAGEMENT INFORMATION SOFTWARE. VISIT AON-ESOLUTIONS.COM/RISKCONSOLEUX TO LEARN MORE ABOUT THE MOST SIGNIFICANT UPGRADE TO RISKCONSOLE SINCE IT WAS INTRODUCED IN 1999 AS THE ORIGINAL WEB-BASED RMIS.

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