Ventiv Technology

6 | 360º Aon eSolutions Shaughnessy found that work done up front paid dividends later. Envision how the dashboards will fit in the bigger picture. At the start of planning for a dashboard, an organization needs to consider questions like: How should it look? How should it run? Who would need to see it and who should run it? Work now to narrow down the metrics that matter most to your organization. Just because a risk metric has been measured for the last 10 years and everyone in the industry is accustomed to seeing it in reports does not make it a worthwhile metric. An example for Shaughnessy was how fast claims are reported. After closer examination, the Textron EHS/Disability Management team realized too many variables play into this metric to make it useful. DEVOTE TIME & EFFORT AT THE OUTSET ABANDON OLD FAVORITES HOW WAS THE TEXTRON EHS/DISABILITY MANAGEMENT TEAM ABLE TO BE SO SUCCESSFUL WITH THE RISKCONSOLE BI TOOL AND THEIR DASHBOARDS? We have distilled some of the key ingredients from the Textron experience for creating and maintaining powerful, actionable RiskConsole dashboards. " WE REALIZED IT DOESN'T REALLY DRIVE PEOPLE TO DO ANYTHING, WHICH MAKES IT MEANINGLESS FOR DASHBOARD PURPOSES." ALT AIR PRESSURE DATA Within Textron's Environment, Health and Safety Department, the staff is at the cutting edge of applying technology and data to help managers throughout the firm make better, faster decisions. In particular, the firm recently launched innovative workers' compensation and disability dashboards through the Aon eSolutions' RiskConsole risk management information system. The effort, spearheaded by Director of Disability, Wellness & Loss Prevention Dan Shaughnessy and his team, led to the rethinking of old ways of compiling dashboards and presenting risk metrics. The goal has now become one of identifying metrics with true operational value to drive action and lower costs; those metrics are then delivered to users in accessible, convenient and powerful tools. "The bottom line is, you're looking to put in place metrics that drive activity, and you hope that that activity will drive down your costs," Shaughnessy said. Textron's new dashboards were created using RiskConsole's business intelligence tool. EHS/Disability Management made them available to "consumers" on the operations side in the MyConsole pages, which allows these operations users to find the particular metrics they need by clicking on appropriate tabs. Users can create three different benchmark reports: the enterprise scorecard, enterprise comparison report and business unit report. On a monthly basis, Shaughnessy and his team update metrics based on data TEXTRON INC. IS ONE OF THE WORLD'S TOP MULTI-INDUSTRY COMPANIES. ITS SUBSIDIARIES INCLUDE HOUSEHOLD NAMES LIKE BELL HELICOPTER, CESSNA AIRCRAFT AND E-Z-GO, AND THE PARENT CORPORATION RANKS 225TH ON THE FORTUNE 500 LIST OF LARGEST U.S. COMPANIES. YET, TEXTRON IS NOT JUST LARGE AND VARIED—IT'S ALSO SMART.

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