The definitive guide to commercial insurance renewal
Aon eSolutions 14 share this guide
Increasing data submissions
One of the key success factors of any commercial insurance renewal is that each
business unit submits their data. After all, one late submission from a territory can
hold up the whole process.
While a RMIS can make the questionnaire easier to access and complete, in our experience,
getting your staff ready for using the system is just as crucial.
• Align staff
Bring representatives from your risk/insurance team and business units together, to agree
upon your ideal renewal process and set KPIs and timescales.
• Run webinars and workshops
Prior to the renewal questionnaire being sent, hold events to walk users through the
process and point out any updated or important areas.
• Evolve the questionnaires
Use the RMIS to identify where users had difficulty answering questions and then update/
change them for the next year's renewal.
• Communicate the result and highlight successes
Showcase how a proactive approach to risk management has delivered value, such as
premium allocation savings, throughout the organisation.
While a RMIS can make the
questionnaire easier to access
and complete, in our experience,
getting your staff ready for using
the system is just as crucial.
