The definitive guide to commercial insurance renewal
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Determine who needs to be involved
Any investment in a new system will involve many stakeholders and parties. It's
important to speak with these parties to ensure they support your decision, and
that their needs and concerns have been considered.
When you're determining who needs to be involved in the decision-making process,
consider the following:
• System price: this will greatly influence the review process and paperwork involved
and also who will be required to sign off the RMIS system.
• Users: who will be using the system and how will they be using it, eg data entry,
analysis, report building, administration? Involve a few of the different groups of
people in the decision process and project rollout. This will help ensure the system is
fully backed and used after implementation.
• Budget: where will funding for the system come from? Can capital funds or
insurance bursaries be used to supplement the budget?
• Procurement: ensure you speak with the procurement department and understand
the rules and protocols involved in purchasing new systems.
• IT: IT will play an important role in any new system implementation. Ensure the
vendor you select can address their concerns and, demonstrate how the system will
be deployed and supported.
