Ventiv Technology

Workers' Comp Client Case Studies

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3SIXTYº Ventiv Technology | 1 MARRIOTT AND AON: A GOAL-ORIENTED PARTNERSHIP Moving to online incident reporting saves Marriott money and improves service Marriott Claim Services is driven by a company-wide culture of continuous improvement and a people-centric philosophy. As a self-insured, self-administered organization covering more than 100,000 employees at 700 U.S. locations, Marriott has generated significant results in its 11 years as an iVOS user. grasping claims efficiency with ivos EMPLOYERS manages 25,000 new claim reports, medical reports and attorney correspondences a month, which are now handled much more quickly by indexing after scanning them. Automation forwards certain claims to specific case managers who can reduce medical costs and improve outcomes. iVOS also tracks statutory timelines, helping EMPLOYERS avoid crucial workers' compensation deadlines. making the grade Keenan Associates, an insurance brokerage/consulting and TPA firm, strives to increase its efficiency and to improve products for its customers. e ease of use of iVOS has helped Keenan increase productivity in training, payment processes and billing. iVOS functionality and access to clients' individual claims information has lead to greater client satisfaction. ≥ client focus 2 6 10 14 UNIVERSITY OF COLORADO SAYS FAREWELL TO ON-PREMISES HOSTING Moving iVOS claims administration to RIScloud yields numerous benefits The University realized that Aon had the resources, the expertise and the right offerings to host its iVOS system more efficiently and more cost-effectively than they could. Making smart outsourcing choices is one way that University Risk Management carves out more time to focus on the vital task of claims administration. 20151029

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