Ventiv Technology

I'm pleased to introduce another issue of 3SIX T Y ° — our first edition as the new, independent company Ventiv Technology. We announced the cre- ation of Ventiv in September. For mer ly known as Aon eSolutions, we now have a new owner/investor: the private-equity firm Symphony Technology Group. Please turn to page 8 to get the full story behind how we became Ventiv and, more impor tant, what it means for our customers both now and in the future. In shor t, we're convinced it's a very positive develop- ment. Symphony Technology Group invests exclusively in mid-market technology providers like us, and we share a commitment to growing Ventiv Technology in a way that benefits our clients. Moreover, we're maintaining our close ties with former parent com- pany Aon PLC. One of our top priorities in making the transition from Aon eSolutions to Ventiv Technology has been making the change smooth for our customers. With several months as Ventiv under our belt, I think we accom- plished our goal of making the transition a non-event for customers. In that sense, I think this issue of 3SIX T Yº reflects both consistency and the exciting changes we're pursuing. As usual, we have several compelling case studies in this issue. From the U.K. we have Stagecoach, a leading international bus, coach and rail operator; their case study features the cutting-edge data collection processes we helped Stagecoach design and implement in RiskConsole. From our Americas client Experience Conference in New Orleans in September, we have two case studies based on client-led sessions: Cummins, Inc., and Rite Aid. Please also take a moment to see the photo collection we've put together from the Americas Experience as well as the EME A Experi- ence, which was held in Amsterdam in November (page 22). Our client confer- ences have long been a mainstay of our client engagement and will remain impor tant events now that we're Ventiv Technology. Ventiv customers can also expect continuing innovation and product enhancements from us. I hope you'll take a moment to read about two exciting developments we're covering in this issue of 3SIXTY°. The remarkable user interface released this fall is the big- gest update ever to our Risk- Console system, and as our Gaurav Tandon explains, the new user interface is much more than just a pretty face. We also have an in-depth Q&A with our Mark LeVeque, who discusses our new universal intake tool, what it is and how we went about designing and deploying it. As always, I look for ward to hearing from you with your thoughts about this issue of 3SIX T Y °, or about anything on your mind. Drop me a line at kathleen.burns@ ventivtech.com. KATHY BURNS CHIEF EXECUTIVE OFFICER VENTIV TECHNOLOGY INTRODUCING A NEW 3SIXTY° FOR A NEW COMPANY ELEVATING INFORMATION SECURITY FOR OUR CLIENTS AND INTERNALLY At many organizations, senior lead- ership is asking risk and insurance managers to take greater ownership of cyber risk. Chief Information Security Officer David Black has written a piece on page 20 that we think will help you get your bearings as you begin to navigate the world of cyber risk. I'd also like to note here that we at Ventiv Technology have a deep appreciation for the importance of data security and privacy. As proof of that, we're the only technology provider in the risk, insurance and safety market with a CISO — and we've had one in David Black since 2009. As further proof of our com- mitment to security, we recently announced a major organizational change: the CISO now reports directly to the CEO. Policies, processes and procedures once thought to be outside the scope of traditional IT authority now fall into the realm of data security. David goes into this in his article, giving the client perspective, but from our standpoint, we recognize this new reality and want it to be reflected within Ventiv, as well. ARE YOU READING THE VENTIV BLOG? WE LIKE TO THINK OF THE 3SIXTY° PUBLICATION YOU'RE READING NOW AS A USEFUL RESOURCE FOR OUR CLIENTS AND FRIENDS IN THE RISK, INSURANCE AND SAFETY COMMUNITY. BUT I WANT TO RECOM- MEND ANOTHER INFORMATION SOURCE TO YOU: THE VENTIV 3SIXTY° BLOG, AT BLOG.VENTIVTECH. COM/BLOG. HERE YOU'LL FIND INSIGHTS AND OBSER- VATIONS ON THE MOST IMPORTANT TOPICS IN THE RISK, INSURANCE AND SAFETY WORLD FROM OUR MANY EXPERT STAFF MEM- BERS. PLEASE TAKE A MOMENT TO VISIT OUR BLOG, AND SIGN UP FOR EMAIL NOTIFICA- TIONS WHENEVER WE POST A NEW BLOG. "Aon eSolutions is now Ventiv Technology. Our name has changed, but our mission remains the same." — KATHY BURNS, CEO, VENTIV TECHNOLOGY PERSPECTIVE VENTIV TECHNOLOGY ////////////////////////////////// 3SIXTY º | 1

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