OPTIMIZING THE RENEWAL PROCESS WITH TECHNOLOGY 17
Any investment in a new system will involve many stakeholders and
parties. It's important to speak with these parties to ensure they
support your decision, and that their needs and concerns have been
considered.
When you're determining who needs to be involved in the decision-making
process, consider the following:
• System price: this will greatly influence the review process and
paperwork involved and also who will be required to sign off the RMIS
system.
• Users: who will be using the system and how will they be using it, eg
data entry, analysis, report building, administration? Involve a few of
the different groups of people in the decision process and project
rollout. This will help ensure the system is fully backed and used
after implementation.
• Budget: where will funding for the system come from? Can capital
funds or insurance bursaries be used to supplement the budget?
• Procurement: ensure you speak with the procurement department
and understand the rules and protocols involved in purchasing new
systems.
• IT: IT will play an important role in any new system implementation.
Ensure the vendor you select can address their concerns and,
demonstrate how the system will be deployed and supported.
DETERMINE WHO NEEDS TO BE INVOLVED
