RISK MANAGEMENT SOFTWARE DEPLOYMENT: YOUR GUIDEBOOK TO SUCCESS 6
DEFINING CRITICAL
SUCCESS FACTORS
Clearly defined success criteria allow the
team to define the project plan around key
stakeholder objectives.
This section discusses in detail how the
implementation team should build on the
objectives set forth in the statement of work.
1. Critical Success Factors (CSFs)
2. S.M.A.R.T.? Or not so S.M.A.R.T.?