RISK MANAGEMENT SOFTWARE DEPLOYMENT: YOUR GUIDEBOOK TO SUCCESS 27
In previous sections, we've emphasized the importance of the client and RMIS
provider working together. This is especially important during user-acceptance
testing (UAT). UAT is, at its core, a process meant to determine if the software
complies with the requirements and success criteria defined for the Risk
Management Information System being deployed.
Why is user-acceptance testing so important? UAT sets the stage for users to
embrace a new system in three key ways:
• At the most basic level, UAT lets end users get their hands on the system before
it goes live.
• UAT gives end users the opportunity to ensure that the system will support their
business processes.
• And finally, UAT allows end users to be sure that the RMIS is functional and useful
from their perspective.
In this section, we show you how we coach clients to build UAT into their process.
