Ventiv Technology

USER EXPERIENCE Modernized user experience which is designed for key roles such as adjuster, supervisor, risk manager, and healthcare professionals, making iVOS Advance even more intuitive and efficient. SELF-SERVICE Enhanced the powerful self-service tools that allow your system and business administrators to securely configure iVOS Advance and to ensure it runs smoothly on a day to day basis. COMPLIANCE Compliance components always remain fully compliant to ensure legal and appropriate interactions with claimants and governing entities. RISK MANAGEMENT Expanded capabilities for consolidating risk information and visually representing it in a way to accommodate the administrative reporting and analytical needs of a sophisticated risk management operation. EMAIL & GUEST LINKS Improved features which eliminates the challenge of managing email outside of the claim system, while also allowing a "guest link" into iVOS Advance to perform specific tasks for limited time. REPORTING & ANALYSIS New and easy to use tools to provide key insights into claim activities, safety initiatives, risk program, whether it is reports, dashboards or data mining. INCIDENT/EVENT MANAGEMENT End-to-end Incident/Event management using new state of the art dynamic multi-functional intake tool, integrated with features such as investigation, root cause analysis, corrective actions/ recommendations, to dashboards showing safety improvements. BACK OFFICE OPERATIONS New capabilities such as escheat processing, enhancing EFT options, and payment worksheet, all of which improve efficiencies in the back office operation. WORKFLOW & RULES Introduced dynamic business rules which allow users to build their own workflow rules, and continue to close the gap on straight through claims processing. DOCUMENT MANAGEMENT Enhanced the capabilities of a true electronic claim file by providing more options in what is in an electronic file, how you get an electronic file and who can see the electronic file.

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