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iVOS 5: The Smart Claims Solution

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4 Smart Claims Combined with Years of Experience and Best Practices iVOS 5 delivers the most feature rich solution in the industry with toolsets to easily configure best practices. Our integrated compliance solution, and focus on productivity and automation, saves the adjuster time and allows a total focus on claim resolution. Features include: • Dynamic workflow management with more than 700 business rules automatically drive workflow and notifications in the form of emails, correspondence, tasks and reserve setting. • Efficient, easily distributed claim documentation, ensuring communication with all parties. • Integrated document imaging and document workflow, allowing attachment of any electronic file. • Comprehensive and natively integrated compliance solutions that support EDI (FROI/SROI) reporting for all mandatory jurisdictions, all state- mandated letters, reports and forms; and full CMS reporting capabilities. • A multitude of standard interfaces, including standard bill- review; claim, employee, financial, notes, and policy; and ISO ClaimSearch, Work Loss Data Institute, 1099. • Robust self-service configuration and security tools to meet business needs. • Intuitive and extensive search capabilities. • Multiple payment options, incorporating withholdings liens and special adjustments. • Financial back-office processing for claims accounting and banking reconciliation. • Medical management capabilities, including medical management and utilization review tracking. • Litigation and subrogation tracking with associating and calendaring features ensure litigation is monitored, tracked and kept under control. SELF-SERVICE Be empowered and armed with powerful self-service tools to ensure a smooth day-to-day operation.

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