Ventiv Resource Library
Issue link: https://ventiv.uberflip.com/i/1082016
Atlanta-based Cox Enterprises is a leading global communications, automotive services, and media company with more than $20 billion in annual revenues and comprising nearly 200 companies. Cox's risk and insurance team turned to Ventiv Digital (formerly known as Ventiv Capture) to streamline and improve the collection of exposure and incident data. According to Courtenay Wallace, senior risk manager, insurance, Ventiv Digital has done a lot more than improve processes, data quality, and timeliness. Ventiv Digital has helped Wallace and her team save a significant amount of time and, as a result, focus more effectively on key strategic priorities. IMPROVED DATA INTAKE: THE BIG PICTURE Wallace and her team were introduced to Ventiv Digital in late 2017, only a few months after its release. They were excited at the possibilities for enhanced data intake to streamline the team's activities and become more efficient. According to Wallace, "We went back to our vice president of risk management to make our case for Ventiv Digital. We were getting busier and busier, and he understood that. He understood the importance of making more efficient use of our time, and how, in the long run, that would save money and help our department. We're a nine-person department, with two of us primarily working on collecting insurance data and handling renewals. But Cox Enterprises is also in growth mode, and we needed more time to research the new businesses the company is bringing on board; a lot of them are different from what we're already doing, so we need to investigate whether we need different insurance coverages for those companies, things like that. It was increasingly difficult to devote the time to data collection and submission that we had been doing." Cox Enterprises, Inc., has a strong record as an early adopter of risk and insurance technology. In the late 1990s, Cox was one of the first users of the RiskLabs risk management information system that has evolved into today's Ventiv IRM. It's fitting, then, that Cox was among the first users of Ventiv Digital, our cutting-edge data-intake solution. VENTIV TECHNOLOGY 3SIXTY ° | 25