We sat down with Dan Ozment, IT Director of the Risk Management
Services (RMS) division of the Georgia Department of Administrative
Services, to discuss the work his team does and the solutions they've
devised using both Ventiv Claims and Ventiv IRM.
CLAIMS ADMINISTRATION AND VENTIV IRM
As a state entity taking in data from a large number of diverse
agencies, the State of Georgia RMS team's work demands a robust
claims administration system. Until recently, the State used a client-
server based system, but the RMS team was troubled by a few key
issues: (1) remote access for external users, (2) hosting environment
challenges, and (3) reporting.
The Georgia RMS team decided to make the move to a new system
and went live with Ventiv Claims in the fall of 2014. Ozment described
how each of their issues was addressed by the new system.
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