Ventiv Resource Library
Issue link: https://ventiv.uberflip.com/i/1463932
Company Overview DXC delivers innovative solutions on a global scale with speed and agility. Our technology independence, combined with a broad ecosystem of partners and leading technology talent, positions us to deliver maximum value to our customers across their enterprise technology investments. The company's global scale, talent and innovation platforms serve 6,000 private and public-sector customers in 70 countries. ASSURE CLAIMS RISKMASTER Product Information DXC Assure Claims, the latest release of DXC Insurance RISKMASTER™*, helps claim organizations large and small, operating anywhere in the world meet claims business and operational challenges through its exceptional end-to-end functionality. This functionality includes powerful, just-in- time analytical tools, legal expense management, fraud detection, Risk scoring, workflow tools, electronic payments, outlook integration, third party data capture and bodily injury estimation. Assure Claims is a fully functional claims administration system covering first notice of loss through claims settlement. Service Methodology DXC is a customer first organization and strives to meet our customer needs in a variety of ways. We have dedicated DXC teams for support, implementation, hosting, maintenance, product development and innovation community. DXC does not employ any subcontractors and provides all service with DXC employees. DXC also offers an claims microsite to keep customers up to date on the latest product improvements and ecosystem partners. Implementation Methodology DXC works projects in Agile methodology especially in regards to system configurations. DXC will work closely with the customer to get them on the system as soon as possible to start learning how to operate the administrations functions of Assure Claims. The implementation plan is documented in a traditional project plan and memorialized with a project planning document. The project planning document will layout responsibilities, testing philosophy, definitions and risk factors. Technology Overview Assure Claims is an open architected systems utilizing API's and microservices to provide and easy to integrate claims experience. The system can be deployed on premise or in the cloud depending on a customers preference. DXC has one code base and provides enough configurability that customers do not have to be on a custom solution. The preferred cloud provider is AWS. The system uses Microsoft. Netcore as the undelying programming language and utilizes SQL or Oracle for the database. Company Info Ownership Public Company Founded | 2017 Headquarters & Locations • Tysons, VA • Detroit, MI • Columbia, SC • Austin, TX Leadership • Mike Salvino, CEO • Vinod Bagal, Delivery Manager • Jim Brady, President Americas • Ken Sharp, CFO • Chris Drumgoole, CIO Contac t Joe Benson Claims Offering Manager 215 205 1281 jbenson7@dxc.com Annual Revenues Employees | 10 0 0 Top Industries • Government • Healthcare • Insurance • Transportation • Utilities Produc t Of ferings • Benchmarking • Catastrophic Risk Mgmt • Certificate of Insurance Mgmt • Claims Administration • Claims Mgmt • Cyber Security Assessments • Data Analytics/ Predictive Modeling • EH&S • Exposure/Asset Mgmt • GRC • Healthcare Risk Mgmt • Litigation Mgmt • Location/Property Mgmt • OSHA Compliance • Policy/Program Mgmt • Risk Pool Administration DXC Technology Customer Experience Support Hours 8AM-7PM (EST) Support Offered • Dedicated Account Representative • Email • Helpdesk • Knowledge base • Online help • Screen "tips" • User Manuals • Video tutorials • Website User Conference Semi-Annually Client Advisory Council | Yes Product Release Schedule Quarterly Implementation Time 3-12 Months Product License Per user license, per claims pricing and one- time license fee and a monthly maintenance fee Average Annual Fee $60,000 Customers Users Deployment • On-Premise • Private Cloud • Public Cloud • SaaS Hosting • 3rd Par t y hosted (AWS) • Client hosted • Vendor hosted Security Certifications • SSAE 18 SOC 1 Type II • HIPAA, ISO 27001 3rd Party Assessment Januar y 2022 Data Encryption | Yes Browsers • Google Chrome • Microsoft Edge • Mozilla Firefox ©2022 Redhand Advisors. All rights reserved. dxc.com 36