Ventiv Technology

93 Providers at a Glance: Third Party Administrator Providers 35 33 (13) NPS NPS Gallagher (105) Corvel (24) Sedgwick (26) ESIS Sedgwick Gallagher Bassett Broadspire Corvel COMPREHENSIVE SOLUTION LIMITED WEAK STRONG ABILITY TO DELIVER SPECIALIZED STRONG LEADERS R M I S R E P O R T O V E R A L L R AT I N G S R M I S R E P O R T O V E R A L L R AT I N G S LEGEND Ability to Deliver (Y axis) is based on User Survey Results. Solution (X axis ) is based on Vendor RFI scoring by authors. Relative market size represented by the size of circles. Solid circles represent vendors that had sufficient User Survey feedback that was considered statistically valid in order to provide results for "Ability to Deliver." OVERALL RATINGS NET PROMOTER SCORE The Net Promoter Score (NPS) is a prominent customer satisfaction metric. User Survey respondents were asked "How likely is it that you would recommend the system to a friend or colleague in the industry? (Scale: 0 - Not at all likely to 10 - Extremely Likely)." Only vendors with sufficient user feedback are included. Number of respondents shown in parentheses. VERY STRONG STRONG ABOVE AVERAGE AVERAGE BELOW AVERAGE WEAK N/A The results displayed are based on the composite results of the Vendor RFI scoring and User Survey results. LEGEND Solid circles represent vendors that had sufficient user survey results and the author's had direct up-to- date knowledge Open circles represent vendors that the authors had limited information available to provide results for "Solution" Gray circles represent vendors that limited user survey results were available to provide results for "Ability to Deliver." The Overall Ratings are weighted averages of the product categories. The weightings are based on the authors opinion on the importance of the category to the specific market. PROMOTERS 9 or 10 PASSIVES 7 or 8 DETRACTORS 0 to 6 SY S T E M C A PA B I L I T I E S SY S T E M C A PA B I L I T I E S CLAIMS MGMT EH&S EXPOSURES POLICY & INSURANCE REPORTING Broadspire CorVel Sedgwick Gallagher Bassett VERY STRONG STRONG ABOVE AVERAGE AVERAGE BELOW AVERAGE WEAK N/A LEGEND The results displayed are based on the composite results of the Vendor RFI scoring and User Survey results. SYSTEM CAPABILITIES 93 ©2022 Redhand Advisors. All rights reserved.

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