Ventiv Technology

70 ©2023 Redhand Advisors. All rights reserved. PRODUCT SCORES 7.7 Claims Management 7.2 System Attributes USER SURVEY RESULTS System Value 6.8 System Satisfaction 6.6 Customer Experience 7.8 Implementation Experience 6.7 Understands Our Needs 7.4 Effectively Used 7.0 Ease of Adoption 5.4 6.1 Analytics 6.7 System-wide Capabilities Company Overview Sedgwick is a leading global provider of technology-enabled risk and benefits solutions. Our approach to delivering quality service in areas such as workers' compensation, liability, property, disability and absence management goes far beyond just managing claims—we aim to simplify the process and reduce complexity, making it easy and effective for everyone involved. viaOne ® Product Information Sedgwick's viaOne suite of tools provides clients with access to real-time information in our claims management system. Through a secure website, they can track and analyze claims, losses and absences, create homepages with graphical dashboards and key metrics, easily look up and view claims, run standard and ad hoc reports, generate powerful loss triangles to aid in program actuarial analysis, set their own system alerts and much more. Sedgwick has built the technology to do more than just reveal meaningful trends in claims data; we use our data to drive decisions that ultimately lead to smarter outcomes for clients, their employees and customers and other stakeholders. This involves looking at specific characteristics of every claim, and then addressing concerns early to help guide them toward the best possible outcome. Doing that effectively for the millions of people Sedgwick serves requires smart technology and automation embedded within our advocacy approach. Our decision optimization platform is the analytical brain behind what we do. It uses proprietary algorithms, machine learning and sophisticated data analysis to automate decisions and appropriately direct the care path. Company Info Ownership Private Equit y The Carlyle Group Founded | 1969 Headquarters & Locations • Memphis, TN Leadership • Dave North, Chairman, President and CEO • Neil Gibson, Chief Operating Officer • John Jenner, Chief Financial Officer Contac t Leah Cooper 423-893-5310 Leah.Cooper@sedgwickcms. com Top Industries • Healthcare • Manufacturing • Public Sector • Retail • Transportation Produc t Of ferings • Benchmarking • Claims Mgmt • Data Analytics/ Predictive Modeling • Litigation Mgmt • Location/Property Mgmt • OSHA Compliance Customer Experience Support Hours 24/7 Support Offered • Email • Helpdesk • Knowledge base • Online help • Phone • Screen "tips" or mouse overs • Video tutorials User Conference Yes Client Advisory Council No Product Initial Release | 2000 Current Release Weekly releases Implementation Time 3 months Deployment • Hosted • SaaS Hosting • Vendor hosted Sedgwick sedgwick.com 7.2 Reporting NOT FOR DISTRIBUTION

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