360º | Aon eSolutions 2 1
Risk Solutions' Client Promise
wheel to fit the specific needs
of our clients. As this article
will detail, the Client Promise
methodology now drives the
activities of each operational
group. Our mission is to deliver
global risk and insurance
technology solutions, enabling
our clients to succeed. The Client
Promise is now in use by these
Aon eSolutions' teams:
» AdministrAtion And operAtions
» professionAl services
» client mAnAgement
» technology
» product mAnAgement
Rolling out to clients in 2012,
the Client Promise is an all-
encompassing methodology that
gives structure to the operations
of every functional group
within Aon eSolutions. The Aon
eSolutions Client Promise is
designed to ensure that we have
gone through full discovery
to understand client needs;
developed products and services
to meet those needs; delivered as
promised; and reviewed how we
performed, both with the client
and within our teams.
Over the last year, Aon
eSolutions has adapted the Aon
Get to know the four
staGes of our client-
focused operational
methodoloGy, now in
use within each and
every functional Group
within aon esolutions:
We hope you'll agree:
the aon esolutions client
promise is more than the
sum of its parts—it's the
formula for client success:
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