Ventiv Technology

Editorial Contributors Donna Bewick, David Black, Jeannie Cleary, Monte Dalton, Tammy Delatorre, Ross Ellner, Patrick Funck, Laura Geisel, Michele Gramley, Jeff Gehrke, Kathy Glodich, Tom Gratz, Michael Harmon, Steve Hirsch, Paul Holden, Marion Houghton, Kelly Kuri, Nancy Lasky , Phillip Lucas, Jeff Miller, Judy Mandel, Ilka McHugh, Karen O'Rourke, Barbara Pelletrau, Angus Rhodes, Scott Stanfield, Bob Stolp, Stephen Thomas, Rachel Toro, Hillery Trippe, Jennifer Turner, Robert VanHees, Ritza Vaughn, Rob Weiss, Tom Wimberly, Danica Wolfe Development and fulfillment Editor-in-Chief: Glenn Peake Editorial Board: Robert Caraher, Kali Chatfield, Steve Cloutman, Monte Dalton, Jim Dickinson, Michele Gramley, Kathryn Johnson, Tiffany Karaiyan, Phillip Lucas, Ilka McHugh, Heath Morton, Angus Rhodes, Michael Theut, Ritza Vaughn, Tom Wimberly Editorial Advisor: Regis Coccia Business Design Studio Soloflight 126 Sloan Street Atlanta, GA 30075 USA Phone: +1 770 925 1115 www.soloflightdesign.com Printer eDoc Communications, Inc. 555 Business Center Drive Mount Prospect, IL 60056 USA Phone: + 1 847 824 5610 www.edoccommunications.com 360º Feedback and Comments: Jim Dickinson Director of Global Marketing Phone + 1 704 665 1977 Email: jim.dickinson@aon.com Aon eSolutions contacts: Don Ameche Senior Vice President Global Sales & Marketing Phone: + 1 213 630 3204 Email: don.ameche@aon.com Americas Monte Dalton Phone: + 1 925 242 4635 Email: monte.dalton@aon.com Asia-Pacific Eric Schaap Phone: + 852 2862 4189 Email: eric.schaap@aon.com Australia Justin Gale Phone: + 61292537436 Email: justin.gale@aon.com EMEA Steve Cloutman Phone: + 44 (0) 20 7882 0974 Email: steve.cloutman@aon.co.uk France Eric Leenhardt Phone: + 33 1 58 75 65 79 Email: eric.leenhardt@aon.fr Germany Don Rorlach Phone: + 49 40 3605 3372 Email: don.rorlach@aon.de Netherlands Alfred Eeltink Phone: + 31 20 430 5022 Email: alfred.eeltink@aon.nl Spain Elena García Teruel Phone: + 34 91 340 5662 Email: egarciat@aon.es United Kingdom Craig Torgius Phone: + 44(0) 20 7086 0149 Email: craig.torgius@aon.co.uk Or visit: www.aon-esolutions.com Disclaimer: While Aon has taken every care in preparing this publication, there may be inadvertent technical or factual inaccuracies and typographical errors and Aon does not warrant that the information is accurate or complete or current. Aon accepts no liability for loss occasioned by reliance on any information contained in this publication. It is your responsibility to verify any information before relying on it. This publication is protected by copyright, and no part of it may be reproduced in any form without prior written permission. Aon and the Aon logo are registered trademarks of Aon. Other trademarks shown are trademarks of their respective owners. Aon may make changes and/or improvements to the products and services described in this publication at any time. Copyright 2011 Aon Corporation All rights reserved. Printed in the USA. Who is Aon eSolutions? As the technology-solutions business of Aon Corporation, one of the most-trusted, best-known companies in risk and insurance, we empower our clients to achieve continued successful outcomes from their risk and insurance technology systems. Our market-leading systems—AonLine, iVOS, RiskConsole and SafetyLogic—generate measurable operational value as well as ROI by, for instance, aggregating data, streamlining business processes and optimizing resources. What is 360°? Aon eSolutions publishes 360° twice a year as an informational resource for clients and prospective clients. Why Am I getting 360°? We hope you'll find what's inside interesting and useful. We feature Aon eSolutions clients and the results-producing practices they're applying in their risk, insurance and safety programs. Also in 360°, Aon eSolutions experts share their analysis and perspectives on business, technology and compliance issues of consequence for clients. AoN 360º PriNt EDitioN iS DiStriBUtED DirECtly to CliENtS AND ProSPECtivE CliENtS worlDwiDE; All CASE StUDiES ArE AvAilABlE oNliNE At www.AoN360.CoM ERM | BUSINESS INTELLIGENCE | RMIS | CLAIMS ADMINISTRATION | OSHA & SAFETY MANAGEMENT Can't See the ForeSt For the treeS? Identifying and quantifying risks is a vital step toward optimizing your company's total cost of risk. To learn how we can help optimize total cost of risk, please call 1.800.299.2711 or visit aon-esolutions.com/tree Aon eSolutions winning riSk data management StartS here. The stiffer the competition, the thinner the line between winning and losing. Wherever your company competes, timely access to accurate, comprehensive and actionable risk data can be your winning edge. With Aon eSolutions on your side, you'll bring clarity and efficiency to risk data management. Learn how by visiting us at RIMS 2011 (booth 603) and at aon-esolutions.com/win Risk. Reinsurance. Human Resources. Aon eSolutions Like all top performers, Aon eSolutions stays focused on the fundamentals. It keeps us in a league of our own.

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