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Aon eSolutions 360° Q1-Q2 2011

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6 | 360º Aon eSolutions MedicalBill reviewPowered bySmartAdvisor Curbing the runaway growth in medical costs is a critical challenge for the workers' compensation industry. To help organizations meet that challenge, Aon eSolutions provides the market's only seamless, best-in-breed claims and medical bill review solution. Clients rely on Aon eSolutions for the industry's most comprehensive claims administration solution with medical bill review powered by SmartAdvisor. By enhancing their medical bill review capabilities, clients streamline operations, increase transactional speed and accuracy, enhance productivity, increase medical and administrative savings, and improve compliance. In addition to the enhanced bill processing capabilities, having access to additional PPOs and ancillary networks for greater usage improves cost-management and delivers greater opportunities for PPO penetration. enhanced ivOShosting There's never been a better time to migrate to Aon eSolutions' hosting of iVOS. We've aligned cost, system reliability, availability, speed, security and scalability for maximum value. Technology- based business solutions are at the core of what Aon eSolutions offers to a global market. As a private cloud computing hosting provider, our technology infrastructure and management procedures demand excellence and attention to detail. Our data center is built to the Uptime Institute's top tiers standards to provide the protections and availability demanded by our clients. The Aon eSolutions iVOS hosted solution aggregates multiple Internet access connections to provide a high level of network connectivity, with outbound and inbound load balancing. To ensure data security, real-time monitoring on both our server/ network infrastructure and the iVOS application is built into our hosting environment, along with firewall and intrusion- protection systems. dataConsolidation forinsurers Most insurers possess an infrastructure with more than enough capacity to develop new products and take them to market. Yet, in creating new products and go-to- market strategies, the data available in most insurers' main data warehouses are not up to the task of determining which segments of a specific market represent the best opportunity for profitable revenue growth. When insurers have essential data at their fingertips, they can make the best decisions about where and how to increase profitable revenue growth. By utilizing RiskConsole to aggregate data from source systems, insurers can more accurately forecast the risk for new product lines. Look to Aon eSolutions to aggregate information on property, safety, incidents, claims and policies so that their market analysis is complete and on target. rolling Outnow: excitingnew Productsand Servicesfora varietyof Clientneeds For us, experience is not another word for behind the times; to the contrary, we're committed to innovation as well as to providing the market's most-established, stable products and services. The end result, as evidenced by the exciting new products and services on these two pages, is a complete, full-service platform that provides functionality well beyond the basics, delivering results that will optimize total cost of risk and operational efficiencies while delivering bottom- line results. As you'll see, these products were developed for the purpose of meeting our clients' ever-changing risk and insurance technology needs. rollingOutnow: Feature 1 rollingOutnow: Feature 2 rollingOutnow: Feature 3 products and services feature

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