Ventiv Technology

Risk Management Software Deployment Your Guidebook to Success 20 Aon eSolutions share this guide Experience shows us that implementing a new system in phases–in defined, manageable segments–can be a win-win for both the RMIS provider and the client. The reasoning behind this is based on three key considerations: 1 2 3 Deploying risk management software in a step-by-step fashion allows the client to gain firsthandexperience as the installation is progressing. Members of client team can then experience some early successes from using the new system. Both client and provider benefit from lessons learned at various stages along the way. Perhaps the biggest advantage is that the client-side sponsor and the RMIS provider can gain buy-in from stakeholders as they become comfortable with each aspect of the technology. Stakeholders–from end users to executive-level sponsors–will see the benefits of a new system as it is being deployed. And finally, new users are less likely to report concerns or revert back to their prior risk management methods (for example, relying solely on spreadsheets). Guiding Factor #1: Project size A phased implementation may not be ideal for every implementation. The determining factors are the size of the project, timing and project deadlines. Successful implementations adhere to a proven and agreed- upon methodology. For example, the project kickoff meeting will include a mutual review of the implementation methodology to ensure a collective understanding of the project. We can develop the project plan, highlighting the separate phases and the time anticipated to complete each phase. Guiding Factor #2: Availability of necessary personnel Typically, when a project team is assigned to an implementation, we look at availability and skill sets and assign people for the entire project. If we take a phased approach, we can reassess our personnel requirements as we go and assign the best resources to the subsequent parts of the project. This is true on the client's side as well. Using a phased approach, we bring on the appropriate people for data consolidation and when the time comes, deploy the renewal people for the property side. Phasing allows the provider and the client to put the most qualified personnel on each phase of the project. Phasing enables better coordination of skill sets and schedules across various team members and

• Cover